Mark Dettlo
Mark Dettlo at Muller's Woodfield Acura
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Mark Dettlo

Service Director

Muller's Woodfield Acura

1099 W Higgins Rd
Hoffman Estates, IL 60195

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5.0
50 Reviews
5.0

50 Reviews

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50 Reviews of Mark Dettlo

March 30, 2024

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Employee Rating

Lance answered all my questions and was able to work it out so that I drove home in the car that I wanted! More

by etesta
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Myles Bauer, Lance Dailey , Justin, and everyone that helped w/all maintenance services on the previous car. Apologies for not remembering their names.

Mar 31, 2024

Muller's Woodfield Acura responded

Thank you so much for your wonderful review! We are thrilled that Lance and our team had the opportunity to provide you with great service. We thank you for choosing Muller's Woodfield Acura! You will NOT be disappointed, Danielle Smith, Internet Director dsmith@woodfieldacura.com

Apr 02, 2024

Muller's Woodfield Acura responded

Hi Etesta, we're happy you found our staff to be so supportive during your experience here at Muller's Woodfield Acura. We are always more than happy to assist you if anything else comes up. Take care! Danielle Smith Internet Director Email: dsmith@woodfieldacura.com 847-908-6543

March 23, 2024

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Lance was very east to work with. He listened to our concerns, took note of what we were looking for and found the perfect vehicle. We appreciate his professionalism and personality More

by Kbe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Myles Bauer, Lance Dailey

Mar 25, 2024

Muller's Woodfield Acura responded

It's fantastic to hear that Lance provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Muller's Woodfield Acura! You will NOT be disappointed, Danielle Smith, Internet Director dsmith@woodfieldacura.com

Mar 25, 2024

Muller's Woodfield Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care! Danielle Smith Internet Director Email: dsmith@woodfieldacura.com 847-908-6543

September 15, 2023

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I have been purchasing/leasing vehicles since 2009 at Muller Acura. I love the attention and professionalism of everyone who works for Muller. Lance is the best!!! He made the process of leasing my vehic More

by Jennifer1129
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Recommend Dealer
Yes

August 06, 2023

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While at Muller for routine service I spoke with Mark Dettlo the Service Director about upgrade my RDX to a 2024 MDX. Mark related he drives a MDX and it was a great vehicle with a lot of new features. More

by Gail
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

July 22, 2023

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Easy to work with, fair and efficient process compared to other dealerships I have worked in the past. More

by MMagliano
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Purchase Time
Recommend Dealer
Yes

June 23, 2023

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Lance was great to work with, as was Myles. This is my 5th Acura. All bought from Muller. The service department is the best. I own and have owned other car brands, and no other dealer comes More

by Steve
Sales Price Transparency
Recommend Dealer
Yes

May 08, 2023

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This is my 4th car purchased from Muller’s. The knowledge and professionalism of Lance and Myles make it a pleasure and that’s something you cannot always say regarding your experience purchasi More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

April 26, 2023

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This has been 5th Acura from Muller; This current sale has been the best and also the most professional. Lance led the process- excellent; but all the other members of the team were also excellent. The s More

by Tfkpolishprince1
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lance Dailey, Jeff Glicksman , Justin Maghirang

March 13, 2023

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3rd time buying a car from Muller and Lance. Great experience and Lance is super knowledgeable and low pressure. I’ll be back! More

by TJ
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Recommend Dealer
Yes

February 22, 2023

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This is my second car purchase in ten years from Muller's Acura and I could not be happier! Working with Lance was wonderful, as he answered our many questions, provided great customer service and met all of More

by Dawn Cooper
Sales Price Transparency
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Recommend Dealer
Yes
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