Mark Disabatino | Page 52

Dishonest and Incompetent Called to schedule a repair on my 2011 Suburban that I believed was under a recall (broken transmission dipstick tube). Mark took and verified my info Called to schedule a repair on my 2011 Suburban that I believed was under a recall (broken transmission dipstick tube). Mark took and verified my info, said they could help me and scheduled the appointment. I show up for the repair and now he tells me that the issue has already been fixed under the recall on my vehicle and that I am going to have to pay for it to be done again. This sounded strange to me...the recalled part has already been replaced and somehow managed to break again? Mark didn't think it was strange at all. I pressed him on this, telling him that I never brought it in for this to be repaired. I asked when it was repaired, could it have been done in conjunction with another service? He assures me, "This was fixed years ago" I once again try to find out the exact date of the supposed repair. Mark disappears for a few minutes and then returns with a different story...the repair was never done at all but the opportunity to have it fixed at no charge under the recall has expired so I have to pay for the repair anyway. Dishonest or incompetent, either way, I won't be going to Bennett for my new Suburban next year. More

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friendly staff Everyone we came in contact with was very friendly and understanding. It took us a few days to make a decision and they honored the original price giv Everyone we came in contact with was very friendly and understanding. It took us a few days to make a decision and they honored the original price given. We are very happy with our purchase and experience. More

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Amazing!!! What a pleasure to deal with two spectacular employees. Mark Hendricks in sales and Mark Disabatino in service they were both knowledgeable, thoroug What a pleasure to deal with two spectacular employees. Mark Hendricks in sales and Mark Disabatino in service they were both knowledgeable, thorough, and courteous. Great dealership!!! Thank You Bennett More

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Purchased another vehicle at Bennett Purchased a Yukon from Durwood. Did a great job, didn't pressure and gave me a very fair deal. I have had other vehicles serviced here and they do a g Purchased a Yukon from Durwood. Did a great job, didn't pressure and gave me a very fair deal. I have had other vehicles serviced here and they do a great job taking care of repairs: Mark, Rob, and Steve. More

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No pressure It took us 2 days to make up our mind. At no time did we feel we were under any pressure to make the purchase at all . It became a relaxing 2 days t It took us 2 days to make up our mind. At no time did we feel we were under any pressure to make the purchase at all . It became a relaxing 2 days to figure out "yes" or "no". It was truly a friendly situation. Even the Service Department was a pleasure to work with. We needed some attention given to the car and everything was handled professionally and with a "smile". Our salesperson, Drew Ward, had a sense of humor and a good listener to our needs. We are constantly telling friends and family about Bennett Chevrolet and how good they are to buy from. More

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Excellent experience I recently purchased an Equinox from Bennett Chevrolet I never had such an easy experience buying a car. Everyone at the dealership was very helpful a I recently purchased an Equinox from Bennett Chevrolet I never had such an easy experience buying a car. Everyone at the dealership was very helpful and friendly. More

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