Mark Doerge | Page 3

Wisam Othman, “Sam,” was more than helpful, He listened to what I needed and worked with me to find the right car. He patiently explained the process and kept me informed in the weeks between ordering the to what I needed and worked with me to find the right car. He patiently explained the process and kept me informed in the weeks between ordering the RAV4 hybrid and it’s arrival. Once it arrived, he even offered to come in on his day off to finalize the sale, although I was happy to wait one additional day. When I arrived, Sam was waiting and spent over two hours with me explaining how the Apple Car Play system and other features worked, sometimes more than once. He has been available by phone or email since I brought the car home. Truly the best service I’ve ever experienced at any dealership! I highly recommend Continental Toyota and especially, Sam Othman. More

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We were contacted by Amanda very quickly after doing an internet search for Toyotas in our area. Went to the dealership and we were promptly taken care of by Micky. A great exp! internet search for Toyotas in our area. Went to the dealership and we were promptly taken care of by Micky. A great exp! More

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Unlike other dealerships that I have been to I will most certainly recommend they come over to Continental Toyota to learn what real customer service really is. The complex is 3 times the size of the other certainly recommend they come over to Continental Toyota to learn what real customer service really is. The complex is 3 times the size of the other dealerships.. Employees were at all levels kind and courteous and professional. Wisam I can't say enough of his kindness towards me that made me feel wanted and appreciated,he was professional courteous and respectful,he checked up on me at least every half hour and asked me each time if I wanted coffee or water. Aby with boundless energy smiling all the time was kind and courteous and respectful,I won't be surprised if she ends up in sales where she belongs. Ste in service is like a 4 star general, multi tasking he's positive energy is contagious. Mark the finance manager was professional and courteous, unfortunately and am sorry to say this my financing took way too long and I must also say that it was not entirely Mark's fault maybe 50 percent because I was at the dealership for over 6 hours however I wish he had checked up on me at least once like Wisam did to keep me updated about the process still Mark am sure is a really nice guy. Again Kendra was awesome The dealership was clean and well maintained bathrooms were clean and well maintained I will most certainly recommend to anyone I come in contact with I am that impressed with the service I received there. More

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I am pleased with the dealership. I had contact with three people. All of them pleasant , knowledgeable and efficent. I enjoyed working with Mickey. I had contact with three people. All of them pleasant , knowledgeable and efficent. I enjoyed working with Mickey. More

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Gene was so great. My husband and I came in this morning and I, personally, was filled with dread because the car buying experience is just really intimidating but Gene My husband and I came in this morning and I, personally, was filled with dread because the car buying experience is just really intimidating but Gene made it so easy and he was so accommodating and answered every question that we had. I would definitely love to come back and work with him the next time we need a car. More

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Ricardo was very helpful with my purchase. He said he was the GOAT and i believe it to be true. He said he was the GOAT and i believe it to be true. More

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Kristen n Mark were very helpful respectful n took their time to answer our questions time to answer our questions More

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I had the pleasure of doing business with Mostafa and Jerry - they were very accommodating (even picking me up from the train station!) and very helpful. I’ve had several dealership experiences, but this Jerry - they were very accommodating (even picking me up from the train station!) and very helpful. I’ve had several dealership experiences, but this was by far the best! Easy to communicate with, and they aren’t pushy. A+! More

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Friendly, helpful, patient. They really went out in the extra effort to get me what I wanted for what I could afford. They really went out in the extra effort to get me what I wanted for what I could afford. More

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Dave was very responsive and helped us get a hybrid Highlander faster than we expected! Highlander faster than we expected! More

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