Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle at Lexus of Roseville, and it means a lot to know that we are consistently providing the efficient and accommodating service we strive for here. We look forward to your next visit!
January 28, 2021
"Initially trying to contact a service advisor was a..."
- ROBERTCOLLINS325 Verified Customer
Initially trying to contact a service advisor was a problem. I could not get a call returned. Once I got the appointment and went for service, the visit was fine the advisor was good and the service was quick.
Robert - We apologize for the trouble you had reaching our team initially but are happy to hear that your visit went smoothly. Thank you so much for taking the time to share this feedback! We will use it to improve for your future visits. Jay U. - General Sales Manager - 916-472-7422
January 18, 2021
"I had a great buying experience at Roseville Lexus. I am..."
- SLars Verified Customer
I had a great buying experience at Roseville Lexus. I am so happy with my purchase. The service department was also very easy to work with. Super happy customer.
Congratulations on your new vehicle! Our customers are our top priority, and it is wonderful to hear that you are so satisfied with your purchase experience. We are wishing you many safe and happy miles and hope to see you back at Lexus of Roseville!
November 22, 2020
"The process was so easy! Mark Emalad (Sales) is really..."
- REDSTER23 Verified Customer
The process was so easy! Mark Emalad (Sales) is really good about meeting my needs. I have been burned out with pushy sales people but that is not the case here at Lexus Roseville. Everything about my experience and the process is so seamless. And Dennis, the Financial guy is also helpful in answering my questions/concerns. I definitely recommend this dealer to my colleagues. If you are looking for a new vehicle, ask for Mark - you won't be disappointed!.
Thank you for trusting us with your business. At Lexus of Roseville, we strive to deliver a seamless and enjoyable experience and I am thrilled to hear that Mark and Dennis are doing their job right. We wish you safe travels in your newly purchased vehicle!
November 17, 2020
"I was very impressed the the friendliness and helpfulness..."
- LINDA.GOZA Verified Customer
I was very impressed the the friendliness and helpfulness of all the staff member’s. Very knowledgeable and helping me decide on my choice. Took time to really inform
Thank you for the kind review! We are proud to have earned your business and happy to hear that the team went above and beyond to make your purchase experience seamless. Congratulations on your new vehicle and safe travels! We hope to work with you again at Lexus of Roseville!
November 03, 2020
"I am pleased with my buying experience at Lexus..."
- B4SFLANAGAN Verified Customer
I am pleased with my buying experience at Lexus Roseville. Both Mark & Scott were open, honest and accommodating; there wasn’t any typical “back & forth” on pricing ( which is so annoying) and I didn’t feel any sales pressure. Mark answered all my questions about the car during the buying process and also promptly responded with a couple of my questions the following day!!
Thank you for taking the time to leave us a review! We are so glad you had a great experience working with Mark and Scott here at Lexus of Roseville, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!
October 13, 2020
"jeremy monschau he very good service and very friendly..."
- AMMIE5773NGUYEN Verified Customer
jeremy monschau he very good service and very friendly thank you , he buy for lunch for me. my only negative wait too long. i will see you soon
Gabriel, thank you for taking the time to leave us a review! Providing friendly and courteous service is always the goal here at Lexus of Roseville, and it means a lot to know that we lived up to our values. We hope to see you again sometime!
October 07, 2020
"Your sales representative Mark was attentive and prompt..."
- SBENDER2 Verified Customer
Your sales representative Mark was attentive and prompt and straightforward to deal with. It was probably one of the best end to end new car purchase is regarding the sales process, thatI have dealt with. I want to also praise Matt in your service department whom has been the reason I continue to purchase a Lexus.
Thank you for the glowing review! We appreciate your business and are happy to hear that Mark and Matt have delivered such fantastic service. Congratulations on your new vehicle and we hope to see you again at Lexus of Roseville!
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