Mark Gurgone | Page 14

WARNING: HORRIBLE BUYING EXPERIENCE!!!!! DO NOT BUY HERE! I feel sorry for anyone who steps foot on Golf Mill Ford Property. Name dropping in 3..2..1.. MARK GURGONE was the horrible sales person and HERE! I feel sorry for anyone who steps foot on Golf Mill Ford Property. Name dropping in 3..2..1.. MARK GURGONE was the horrible sales person and Jon Kreatsoulas was my original finance person. Ever heard of "Buyers Remorse"? Well I had that as soon as I drove off the lot. Not because of the a new truck but because of the the way Mark Gurgone handled the entire sale transaction and after sale. They do not make things right at Golf Mill Ford even after buying a $58,000 truck. Mark was nice enough to add over $7,500 worth of add-ons without walking me through a single item that was "added" and never notified me that it did NOT come with the truck but will be added to the final balance. Jon Kreatsoulas told me "I need your signature here" with every paper handed to me. When in fact I was not required to sign anything you handed me, Jon. The only person that was worth my time was Wesley Polo, who helped me with cancelling a portion Mark & Jons add-on mistake, since they couldn't do it themselves. Isn't it funny how Wesley could do it though? This is where the story gets better! One package that couldn't be taken off was a sweet UNDERCOATING PACKAGE! No, it couldn't be taken off because it was ON the truck already... You would think it would be ON the truck already before end of sale, right? NOPE! SOLD TRUCK WITHOUT IT!!!! Had to schedule an appointment for the $1,000 undercoating package. I took off work and arrived on time for appointment. I was told before hand they would have a truck for me to use for work while it was being serviced and it would take 3 hours. Little did I know, an Expedition was the only car they had for me to tow 10,000 lbs. and the undercoating would take all day! I'll do the undercoating myself for $30.00 thank you very much. I took my keys and went back to work. I will not be going back to Golf Mill Ford for anything! THIS HAS BEEN THE WORST BUYING EXPERIENCE I'VE EVER LIVED THROUGH!!! More

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Great customer service, walked in and was immediately met by a very nice sales rep. I was out in 3 hours with my new car. by a very nice sales rep. I was out in 3 hours with my new car. More

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The best Ford dealership around I was treated very well and that is the reason that I bought 4 cars from golf mill ford i and that is the reason that I bought 4 cars from golf mill ford i More

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Working with Golf Mill Ford and Mark Gurgone was a great experience. I highly recommend Golf Mill Ford. Great place, great selection, and great people. experience. I highly recommend Golf Mill Ford. Great place, great selection, and great people. More

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Joanne, did a outstanding job. She deserves 10 stars! Everyone involved at Golf Mill Ford were professional and did a great job. I love my Edge!! Many Thanks Again!!!! stars! Everyone involved at Golf Mill Ford were professional and did a great job. I love my Edge!! Many Thanks Again!!!! More

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Got a new Ford Fusion. This is not the first car I bought here. Excellent service from Mark Gurgone. He is my go to. Salesman. I love this place. Best deals possible. here. Excellent service from Mark Gurgone. He is my go to. Salesman. I love this place. Best deals possible. More

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Bought a 2020 Ford Super Duty F-350. DRW. Had a great experience with Mark G and Joanne D. I highly recommend this place. Great people experience with Mark G and Joanne D. I highly recommend this place. Great people More

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We had a wonderful experience buying a vehicle at this place. The staff was super friendly and professional. Financing and trading in a vehicle was easy and we were in and out of there within 2 hours! Gre place. The staff was super friendly and professional. Financing and trading in a vehicle was easy and we were in and out of there within 2 hours! Great service, wonderful place and a very good friendly salesman. More

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Impressive dealership with volume of people and vehicles, great sales department to work with, upfront with everything and very trusting. Thank you Mark and Joanne. great sales department to work with, upfront with everything and very trusting. Thank you Mark and Joanne. More

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Mark was very knowledgable about the 2020 edge, He worked with us to find out what we wanted, took a lot of time with us was very pleasant,was not pushy and that is why I bought the car.I would recommend Go with us to find out what we wanted, took a lot of time with us was very pleasant,was not pushy and that is why I bought the car.I would recommend Golf mill ford and to see Mark as a salesperson. More

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