Mark Gurgone
Mark Gurgone at Golf Mill Ford

Mark Gurgone

#1 Salesman

Golf Mill Ford

9401 N. Milwaukee Ave.
Niles, IL 60714

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4.9
226 Reviews

Dealership Experience

21 yrs, 4 mos

Industry Experience

23 yrs, 11 mos

4.9

226 Reviews

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226 Reviews of Mark Gurgone

May 07, 2026

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Employee Rating

I appreciate Mark Gurgone and Joanne for taking their time to explain everything. The whole experience was great, thank you to both of you. More

by JoJo
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jon Kreatsoulas , Joanne

May 07, 2026

Golf Mill Ford responded

Thank you, JoJo, for your thoughtful review! We’re so glad to hear that Mark Gurgone and Joanne took the time to explain everything clearly and made your experience a great one. We truly appreciate your kind words and your trust in our team. Thank you again for choosing us! Best regards, Golf Mill Ford Team🚙💨

May 03, 2026

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Mark was very enthusiastic about selling me the car and knew all the details very well More

by jskotzko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2026

Golf Mill Ford responded

Thanks for your feedback! We’re glad to hear Mark’s enthusiasm and product knowledge made a strong impression. He takes pride in helping customers feel confident in their purchase. Enjoy your new vehicle, and let us know if there’s anything else we can assist with! Best regards, Golf Mill Ford Team🚙💨

May 02, 2026

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Employee Rating

Thanks to the team at GMF. I appreciate my salesman Mark G. for helping me out with my third vehicle purchase. Highly recommended! More

by jdd187
Recommend Dealer
Yes

Other Employees Tagged: Damian Swierbutowski

May 03, 2026

Golf Mill Ford responded

Thanks so much for your continued trust and for choosing us again! We’re thrilled to hear Mark G. took great care of you on your third vehicle purchase—that means a lot. Enjoy your new ride, and we look forward to helping you again down the road! Best regards, Golf Mill Ford Team🚙💨

May 02, 2026

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I have worked with Mark many times over the years. Great experience. I highly recommend him and Joanne. More

by Leta.flowers17
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 03, 2026

Golf Mill Ford responded

Thanks so much, Leta! We truly appreciate your continued trust over the years. Mark and Joanne will be happy to hear your kind words—they’re both committed to making every experience a great one. We look forward to working with you again! Best regards, Golf Mill Ford Team🚙💨

April 28, 2026

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Golf Mill Ford is without question the most personable and time efficient dealer within the NW suburbs of Chicago. They provide a very relaxed yet efficient car buying experience and had zero stress thro More

by prestoconstruction21
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ben Trush

Apr 29, 2026

Golf Mill Ford responded

Thank you for the 5-star review! We’re thrilled to hear you had such a personable, efficient, and stress-free experience with our team. It means a lot to know we’ve earned your continued business for your commercial vehicle needs. We especially appreciate your recognition of Mark Gurgone—he’ll be happy to hear your kind words. We look forward to working with you again on your next truck or vehicle purchase. Best regards, Golf Mill Ford Team🚙💨

April 18, 2026

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Great service, no pressure, very accommodating, goes the extra mile to satisfy us. We will definitely recommend him to our friends and family. Great communication made everything simple and easy to understa More

by izbeco
Recommend Dealer
Yes

Other Employees Tagged: Hamde Nassar

Apr 18, 2026

Golf Mill Ford responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It means a lot to hear that you felt comfortable, well-informed, and supported throughout the process—that’s exactly what we strive for. Mark and Joanne will be especially grateful for your recognition. They’re dedicated to making everything as smooth and stress-free as possible, so it’s wonderful to know that came through. We’re grateful for your recommendation and look forward to helping you, your friends, and your family anytime in the future! Best regards, Golf Mill Ford Team🚙💨

March 11, 2026

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Purchased a used vehicle 2 days ago. Only put 250 miles on vehicle and had to take it in to a dealership due to overheating only to be told it needs to have the headgasket replaced. Call More

by mike.susie
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Mar 12, 2026

Golf Mill Ford responded

Hi Mike Hendricks, We’re very sorry to hear about the issue you experienced and understand how upsetting it must be to have a problem arise so soon after purchasing a vehicle. We take concerns like this seriously and want to assure you that we do not knowingly sell vehicles with undisclosed mechanical issues. As discussed at the time of purchase and again when you spoke with Luke, this particular vehicle was sold as-is without a warranty, which is common with certain pre-owned vehicles and means repairs after the sale are typically the responsibility of the owner. That said, we never want a customer to feel that their concerns are being dismissed. We would appreciate the opportunity to review the situation further with you and better understand what happened. If you’re willing, please contact our management team directly so we can discuss the details and see if there’s anything we may be able to do to help. Your feedback is important to us, and we take pride in maintaining transparency with our customers. — Golf Mill Ford Team

Mar 13, 2026

Golf Mill Ford responded

Thank you for taking the time to share your feedback. We're truly sorry to hear about the situation and understand how frustrating unexpected repairs can be, especially so soon after purchasing a vehicle. As Brian discussed with you, we always aim to be transparent and fair in every transaction. While our vehicles go through inspections prior to sale and are sold based on their current condition, we completely understand why this experience would be disappointing. We appreciate you reaching out and giving us the opportunity to review the situation. Your feedback is important to us, and we will continue working to improve the experience we provide to all of our customers. If there is anything further you would like to discuss, please feel free to contact us directly. The Golf Mill Ford Team 🚙💨

Mar 12, 2026

mike.susie responded

Spoke with Brian one of the sales managers like you asked. I guess I just take this as a learning lesson and pay the $5500 repair bill for a $12,000 car i purchased just 2 days and 250 miles later and move on. This dealership is no 5 stars though. Also, was not looking for them to cover the entire repair just some goodwill gesture to help out with the car they just sold.

February 17, 2026

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When we first arrived at Golf Mill Ford we were warmly welcomed by Mark Gurgone. He invited us in, made sure we were comfortable and offer us a beverage. He listened to us patiently and answered all of ou More

by gloriansmith
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Recommend Dealer
Yes
Feb 17, 2026

Golf Mill Ford responded

Thank you so much for this incredible review! ⭐⭐⭐⭐⭐ We’re truly grateful you chose Golf Mill Ford and took the time to share your experience. It’s wonderful to hear how Mark Gurgone made you feel welcomed and comfortable from the moment you arrived. Providing a stress-free and supportive experience is exactly what we strive for, and it’s clear Mark went above and beyond — from answering all your questions, to working hard on your loan approval, to making sure you had insurance and fully understood your new vehicle before driving off. That level of care and dedication is what we’re so proud of. We’ll be sure to share your kind words with Mark — reviews like yours mean the world to our team. Congratulations on your new car! 🚗 We’re so happy you found the perfect match, and we look forward to being here for you whenever you need us. The Golf Mill Ford Team 🚙💨

February 16, 2026

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Always a fantastic experience with Mark. He is knowledgeable kind of and caring. I highly recommend Mark and Golf Mill Ford. More

by jolo
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Feb 17, 2026

Golf Mill Ford responded

Thank you so much for your continued trust and kind words! ⭐⭐⭐⭐⭐ We’re thrilled to hear that you always have a fantastic experience with Mark. His knowledge, kindness, and genuine care for his customers are exactly what make him such a valuable part of our team. Your recommendation means a great deal to both Mark and everyone here at Golf Mill Ford. We truly appreciate your support and look forward to serving you again in the future. Thanks again for being part of the Golf Mill Ford family! 🚗 The Golf Mill Ford Team 🚙💨

February 07, 2026

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Mark is an amazing person. I purchased multiple cars from him. he doesn’t just sell you a car he’s with you through the years.. he helps all through ownership of your vehicle. More

by AD248
Sales Price Transparency
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Recommend Dealer
Yes
Feb 07, 2026

Golf Mill Ford responded

Thank you so much for the kind words and for your continued trust over the years. It truly means a lot to me that you’ve chosen to come back multiple times. I believe buying a car is more than just a transaction, and I’m grateful to be able to support you throughout ownership as well. I appreciate you and look forward to helping you for many more years to come! The Golf Mill Ford Team 🚙💨

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