Mark Hagerty | Page 3

Tom and the whole team at Mohegan Lake VW were excellent to worth. A very smooth process from beginning to end. We will be back! to worth. A very smooth process from beginning to end. We will be back! More

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Dishonest Dealership My father passed away on February 1, 2019 after suffering a terrible fall. He leased a Jetta at the very end of September 2018. He had this car for My father passed away on February 1, 2019 after suffering a terrible fall. He leased a Jetta at the very end of September 2018. He had this car for barely 4 months. I called the dealership in good faith after my father died and spoke with Mark Hagerty who is the Sales Manager. Mark recommended my sister and I get the car inspected and he gave me a number to call. I called and held for over an hour and half--nobody answers at this number and you cannot leave a message. I let my sister know the best we could do is take photos of the interior and exterior of the car. She brought the car in and explained that to Mark who suddenly said the inspection was REQUIRED. That is not what he told me. We lost our beloved father and Mark flat-out lied to me and was making things tough for us. Mark finally told my sister he would accept the car because his hands were tied as he tried to call the inspection # and also did not get through. A few weeks have gone by and Volkswagen mailed me a letter stating that they can charge extra if there is excessive wear and tear on the car. There was not excessive wear and tear but but I have no doubt Volkswagen will claim there is. My father had this car for barely 4 months. Ford and Mercedes forgive leases when a person dies. Volkswagen not only doesn't but they will put a grieving family through the ringer as we are experiencing. I am contacting the media and every government and consumer agency I can to report the dishonest business practices of this dealership. More

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Smooth Sailing Mohegan Lake Motors has been my car dealership for many years. If your not familiar with anyone there, you owe it to yourselves to stop in. You will s Mohegan Lake Motors has been my car dealership for many years. If your not familiar with anyone there, you owe it to yourselves to stop in. You will soon realize why many people like myself choose them above the rest. It’s that simple. More

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Always Comfortable and Easy I've been buying cars from this dealership since 1999, and it is always an easy, relaxed and comfortable experience. This is the 6th car that I've pur I've been buying cars from this dealership since 1999, and it is always an easy, relaxed and comfortable experience. This is the 6th car that I've purchased and won't be my last. Not much more I can say other than read the all of the other 5-star reviews. More

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2018 Atlas SEL purchase I normally don’t provide reviews however I feel compelled to share my experience with Mohegan Lake VW. I recently purchased a new vehicle from Anthony I normally don’t provide reviews however I feel compelled to share my experience with Mohegan Lake VW. I recently purchased a new vehicle from Anthony Tezzi and the whole process was exceptionally painless. I did not feel pressured nor did I feel that I “had” to buy a car from them. The professional demeanor displayed by all parties involved was top notch. I would more than highly recommend ML VW to anyone thinking of purchasing a VW. More

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My Dealership for years I ahve been a customer for years. Mark & his staff will not waste your time. You will enjoy dealing with them. Anthony was very thoughtful and thor I ahve been a customer for years. Mark & his staff will not waste your time. You will enjoy dealing with them. Anthony was very thoughtful and thorough he spent plenty of time with me at delivery. Get a Tiguan I love my and so will you More

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Amazing experience I purchased a 2014 VW Tiguan and I absolutely love it. Anthony and Mark were amazing to work with. I have purchase many cars in my lifetime, but this I purchased a 2014 VW Tiguan and I absolutely love it. Anthony and Mark were amazing to work with. I have purchase many cars in my lifetime, but this clearly was the easiest and best experience I have ever had. Thank you to you both. More

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Outstanding buying experience I purchased a VW Jetta Sport Wagon today The car was exactly as advertised with no surprises. We were greeted by Anthony Tezzi right on time. He w I purchased a VW Jetta Sport Wagon today The car was exactly as advertised with no surprises. We were greeted by Anthony Tezzi right on time. He was very professional with a warm and friendly personality. He got us in and out on a timely basis and spent time explaining the ins and outs of the car answering all our questions. I highly recommend Anthony Tezzi and Mohegan Lake VW they are interested in your needs and an all in all excellent experience. More

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My first VW GTI Recently purchased our first VW GTI from Mohegan Lake Motors and was very pleased w/ the service and attention we received. Anthony and the team were Recently purchased our first VW GTI from Mohegan Lake Motors and was very pleased w/ the service and attention we received. Anthony and the team were helpful in getting our paperwork sorted and out the door in a timely manner. Showroom was clean and the staff was friendly. Had a great experience all around. More

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Tiguan Bought a Tiguan with a CPO warranty from Anthony and Mark they are honest, and incredibly helpful. Both are very knowledgeable about cars. They both Bought a Tiguan with a CPO warranty from Anthony and Mark they are honest, and incredibly helpful. Both are very knowledgeable about cars. They both helped my get the best deal for me. More

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