Mark Hannawi
Mark Hannawi at Northside Honda

Mark Hannawi | Page 7

Service Advisor

Northside Honda

9100 San Pedro Ave
San Antonio, TX 78216

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4.9
126 Reviews
4.9

126 Reviews

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126 Reviews of Mark Hannawi

July 03, 2024

Dealership Rating
Employee Rating

The service rep that helped me was very respectful and professional! I look forward to going to him again with my repairs!! More

by Ann Jahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2024

Northside Honda responded

Thank you so much for your kind words, Ann, and for taking the time to leave us this wonderful feedback! Jaime Anteola General Manager

July 02, 2024

Dealership Rating
Employee Rating

Mark was friendly and reassuring from beginning to end which helped to ease concerns and build confidence. More

by MARISOL613
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 02, 2024

Northside Honda responded

Marisol, Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

June 30, 2024

Dealership Rating
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Mark was very professional and informative. The service on my car was quality work and their coupons are great! More

by me
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2024

Northside Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Northside Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Jaime Anteola General Manager

June 30, 2024

Dealership Rating
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Mark was very professional and helpful. Great service and quick in and out. Highly recommended! More

by BERO
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2024

Northside Honda responded

Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jaime Anteola General Manager

June 28, 2024

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After being turned away from the dealership we purchased the car from because they didn't have a "Honda mechanic," I took it to Northide where we have our Clarity serviced. I walked in with no appointment b More

by sandramsmith57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2024

Northside Honda responded

Thank you, Sandra, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Jaime Anteola General Manager

June 27, 2024

Dealership Rating
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Great facility! Mark Hannawi always provides outstanding service. A returning customer and Mr. Hannawi always goes above and beyond to help me. All questions or conc More

by SHANNON DELEON
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2024

Northside Honda responded

Thank you, Shannon, for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad Mark was able to help, and we hope to see you again! Jaime Anteola General Manager

June 26, 2024

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Employee Rating

The service writer, Mark, was courteous, knowledgeable, and friendly. He made it a very positive experience. I will be back and have already referred him to other people. More

by JODY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2024

Northside Honda responded

Jody, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again. Jaime Anteola General Manager

June 26, 2024

Dealership Rating
Employee Rating

Kind and quick. I was met the moment I drove into the service lot to get my first service done on the car. Mark met me at my driver door took my keys and took care o More

by TLOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2024

Northside Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again. Jaime Anteola General Manager

June 24, 2024

Dealership Rating
Employee Rating

Mark was very helpful when I came in to get my oil changed and tires rotated. More

by ELIZABETHSURBROOK
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Northside Honda responded

Elizabeth, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Northside Honda. We look forward to having you as one of our valued customers for many more years to come! Jaime Anteola General Manager

June 22, 2024

Dealership Rating
Employee Rating

Always love the experience at this location! And always have perfect timing as well! I definitely recommend this location! More

by Eka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2024

Northside Honda responded

Eka, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Northside Honda. We look forward to having you as one of our valued customers for many more years to come! Jaime Anteola General Manager

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