Mark Hoen
Mark Hoen at Grand Subaru

Mark Hoen | Page 6

Sales Representative

Grand Subaru

125 W Grand Ave
Bensenville, IL 60106

Contact Me
not yet
rated
101 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

12 yrs, 2 mos

Specialties & Trainings

Relaxed salesman that is not pushy! 🤷🏻‍♂️

not yet
rated

101 Reviews

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101 Reviews of Mark Hoen

February 01, 2022

Dealership Rating
Employee Rating

This is my 2nd new purchase from Grand Subaru and they did not disappoint. I am a no nonsense consumer who knows what I want and expects a quick and seamless transaction once I make my choice. Mark Hoen More

by mary.franks2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2022

Grand Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grand Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 30, 2022

Dealership Rating
Employee Rating

Just purchased a 2018 Subaru Crosstrek from Grand Subaru and the experience from the moment I walked in was relaxed, enjoyable and pressure free! Mark Hoen was immediately friendly, genuine and knowledgeabl More

by coreyp15
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Carrera, James Whittaker

Feb 01, 2022

Grand Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

January 19, 2022

Dealership Rating
Employee Rating

Best experience I ever had at the dealership. I felt welcome and no pressure at all. 5 star for You Mark for outstanding customer service. Very professional. Highly recommended! Thank You!!!🙂 More

by KAMILA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2022

Grand Subaru responded

Hello Kamila, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

January 15, 2022

Dealership Rating
Employee Rating

Great salesman very reliable and kind. Overall a great time dealing with Mark. It was my first time to buy a new car in the U.S., but he explained everything what I wanted to know. Really appreciate his s More

by Tatsuya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2022

Grand Subaru responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

December 28, 2021

Dealership Rating
Employee Rating

Had a great experience with this dealership thanks to Mark Hoen. He was very knowledgeable in helping me choose my WRX, and I wouldn’t have been able to navigate through getting a new car without him! More

by Aidan Kern
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Hassan

November 17, 2021

Dealership Rating
Employee Rating

Mark was awesome to work with. He was the most real and transparent salesman I have ever experienced and made the experience the most pleasant it could be. Highly recommend. More

by kristinliebl12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2021

Grand Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grand Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 21, 2020

Dealership Rating
Employee Rating

Mark kept in contact from my first inquiry. He was very accommodating and honest about the various cars I was considering. I highly recommend him. More

by Harronica
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2020

Grand Subaru responded

Harronica, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Grand Subaru!

August 10, 2020

Dealership Rating
Employee Rating

Mark Hoen was great! There was an issue with my vehicle after the sale but the dealership set up an appointment to fix it. Otherwise everything else went smoothly. More

by otru19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Martinez

Aug 13, 2020

Grand Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions or concerns, please give us a call. We're always happy to help!

August 07, 2020

Dealership Rating
Employee Rating

Great experience, they had exactly what I was looking for. Quick and painless process. No bs or up selling, just honest and straightforward process. Mark was very friendly and professional . I felt very More

by Jessbuysacar
Recommend Dealer
Yes

Other Employees Tagged: Brandon Metz

Aug 10, 2020

Grand Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

Aug 10, 2020

Grand Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

August 07, 2020

Dealership Rating
Employee Rating

This is my third car with Subaru and I keep coming back because Mark Hoen is the best to work with. He has time and time again gone out of his way to help me out with my budget and my preferences of my car More

by dellafavem
Recommend Dealer
Yes

Other Employees Tagged: Brandon Metz

Aug 10, 2020

Grand Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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