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Mark Johnson
Mark Johnson at BMW of Owings Mills

Mark Johnson | Page 14

Service Advisor

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

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4.9
223 Reviews
4.9

223 Reviews

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223 Reviews of Mark Johnson

June 24, 2025

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BMW of Owings Mills is great. My service representative was very knowledgeable, helpful and easy to work with. More

by only1tiaf
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Recommend Dealer
Yes
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Jun 24, 2025

BMW of Owings Mills responded

Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience at BMW of Owings Mills and found our service representative knowledgeable and helpful. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

June 23, 2025

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I have been taking my car for service at this location for at least 5 years, I appreciate the great customer service, communication and professionalism of the staff. More

by lisa.akoma
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Yes
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Jun 23, 2025

BMW of Owings Mills responded

Thank you for your wonderful review, Lisa! We truly appreciate your loyalty to BMW of Owings Mills over the past five years. It's fantastic to hear that our team has consistently provided you with great customer service, communication, and professionalism. We look forward to seeing you again for your next service! Sincerely, The Team at BMW of Owings Mills

June 23, 2025

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I’ve been coming to Northwest BMW, now BMW of Owings Mills, since 2002. Always the best service! Mark Johnson is the best. More

by REDPRADA45
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Recommend Dealer
Yes
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Jun 23, 2025

BMW of Owings Mills responded

Thank you for your kind words! We truly appreciate your loyalty to BMW of Owings Mills since 2002. It’s wonderful to hear that you consistently receive the best service and that Mark has made such a positive impact on your experience. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

June 23, 2025

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Na na Na na I like having a loner car Na na Na na Na na Na na Na na Na na More

by MONICACARTER410
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson

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Jun 23, 2025

BMW of Owings Mills responded

Thank you so much for your review, Monica! We appreciate your support for BMW of Owings Mills and look forward to assisting you in the future. Feel free to reach out if you need anything! Sincerely, The Team at BMW of Owings Mills

June 21, 2025

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Mark has continued to be a great Service Rep that has been consistently outstanding from my first scheduled service until now! More

by rw917
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Recommend Dealer
Yes
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Jun 21, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear that our Service Rep, Mark, has consistently provided you with outstanding service. At BMW of Owings Mills, we strive to ensure our customers have exceptional experiences every time. We look forward to seeing you again for your next service! Sincerely, The Team at BMW of Owings Mills

June 20, 2025

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Mark and his staff have always been friendly, professional and helpful when I have had issues with my car or just routine servicing. More

by DRSMILNER
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Recommend Dealer
Yes
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Jun 20, 2025

BMW of Owings Mills responded

Thank you for your wonderful feedback! We're thrilled to hear that Mark and our team at BMW of Owings Mills have provided you with friendly and professional service, whether for routine maintenance or any issues you've faced. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

June 19, 2025

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Exceptional professionalism, extremely accommodating. All needs and requests were given prompt attention. Consultations were very beneficial and followed through as requested by client. More

by kid003
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Recommend Dealer
Yes
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Jun 19, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We truly appreciate your kind words about the exceptional professionalism and accommodation you experienced at BMW of Owings Mills. It’s great to hear that our consultations met your needs and that all your requests were attended to promptly. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

June 19, 2025

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Mark always extends excellent customer service. Very professional and great communication skills. Very efficient service department. More

by steves.pund
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Recommend Dealer
Yes
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Jun 19, 2025

BMW of Owings Mills responded

Thank you for your wonderful review, Steve! We're thrilled to hear that Mark provided you with excellent customer service and that you appreciated our service department's efficiency. At BMW of Owings Mills, we strive to ensure our customers have a positive experience. We hope to see you again soon! Sincerely, The Team at BMW of Owings Mills

June 18, 2025

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Mark and Michelle always provide amazing customer service. They make every visit a very pleasant for me. More

by Phillips,tashia40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Eric Lowery

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Jun 18, 2025

BMW of Owings Mills responded

Thank you so much for your wonderful review, Tashia! We're thrilled to hear that Mark and Michelle have consistently provided you with exceptional customer service at BMW of Owings Mills. It’s always our goal to make every visit a pleasant one. We look forward to welcoming you back next time! Sincerely, The Team at BMW of Owings Mills

June 17, 2025

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Awesome customer serivice. Everyone was very helpful. Love the car I got, Miguel new his work very well. More

by hawa_lewis
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards , Miguel,

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Jun 17, 2025

BMW of Owings Mills responded

Thank you for your kind words, Hawa! We’re thrilled to hear that you received awesome customer service at BMW of Owings Mills, and that you love your new car. Miguel is indeed knowledgeable and dedicated to helping our customers. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

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