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Mark Johnson
Mark Johnson at BMW of Owings Mills

Mark Johnson

Service Advisor

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

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4.9
162 Reviews
4.9

162 Reviews

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162 Reviews of Mark Johnson

October 02, 2025

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Employee Rating

I'm very happy with my service experience at BMW. Mark Johnson is very professional,friendly and answers my questions in order for me to make informed decision about the health of my vehicle. Kar More

by kingobie10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Kim, Karen Anderson

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Oct 03, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive service experience at BMW of Owings Mills. It's great to know that Mark provided you with professional and thorough assistance regarding your vehicle's health. We're also glad that Karen made your car shopping experience enjoyable and worked hard to find the perfect vehicle for you. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

September 27, 2025

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As always, for the last twenty years , Mark Johnson , has made it a good experience! More

by edbud12
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob

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Sep 27, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We truly appreciate your loyalty over the last twenty years. It's great to hear that Mark Johnson consistently provides you with a good experience at BMW of Owings Mills. Our team looks forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

September 27, 2025

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Exellent compassion from service advisiors & support staff. I feel at home.aervice was curteous & timely More

by ROC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Imran Javed, Michelle Jackson, Derrick Edwards

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Sep 27, 2025

BMW of Owings Mills responded

Thank you for your kind words! We’re pleased to hear that you felt at home during your visit to BMW of Owings Mills. Our service advisors and support staff strive to provide compassionate and timely service, and it’s wonderful to know that this made a positive impact on your experience. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

September 26, 2025

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Always great service. Easy to schedule. No hassle with free loaners. Tech provides walk around video explaining everything they’re inspecting. More

by pmarkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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Sep 26, 2025

BMW of Owings Mills responded

Thank you for the wonderful review! We're thrilled to hear that you consistently receive great service at BMW of Owings Mills. Our team strives to make the scheduling process easy and convenient for our customers, and we're glad you appreciate the walk-around video from our technicians. Looking forward to seeing you again on your next visit! Sincerely, The Team at BMW of Owings Mills

September 26, 2025

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Very communicative and great results. Bought the car here and they are excellent. Will go back. More

by orchardtennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Imran Javed, Michelle Jackson, Derrick Edwards

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Sep 27, 2025

BMW of Owings Mills responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at BMW of Owings Mills and are happy with your new car. We look forward to seeing you again for your next visit! Safe travels! Sincerely, The Team at BMW of Owings Mills

September 26, 2025

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Was easy to get an appointment and service was completed timely and accurately. Staff is friendly and courteous. More

by alyblango3
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Rogers

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Sep 27, 2025

BMW of Owings Mills responded

Thank you! We're delighted to hear that your appointment was easy to schedule and that our team at BMW of Owings Mills provided you with timely and accurate service. We take pride in our friendly and courteous staff, and we appreciate your feedback. Safe driving! Sincerely, The Team at BMW of Owings Mills

September 25, 2025

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Mark Johnson has always been a pleasure to deal with as well as the other members of the service department. More

by liberman223
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Workmanship
Service Communication
Recommend Dealer
Yes
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Sep 26, 2025

BMW of Owings Mills responded

Thank you, Mark, for your kind words! We’re thrilled to hear that you've had a great experience with our service department at BMW of Owings Mills. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

September 25, 2025

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Employee Rating

Mark was Professional. Polite and Knowledgeable. He greeted me with a smile and kept me updated. More

by dstrednails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Eric Lowery, Karen Anderson

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Sep 26, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear that Mark provided you with a professional and knowledgeable experience at BMW of Owings Mills. Your satisfaction is our priority, and we appreciate you taking the time to share your positive feedback. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

September 24, 2025

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They were quite professional and courteous with me from start to finish. I was truly impressed. More

by CFREDCF39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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Sep 24, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear that you had a professional and courteous experience with us at BMW of Owings Mills. Your kind words mean a lot to us. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

September 20, 2025

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Easy to make an appointment. Mark was terrific! So nice and helpful and knowledgeable. My service was done quickly and perfectly. Loaner car process was fast and easy. Pi More

by JOANZROGERS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 21, 2025

BMW of Owings Mills responded

Thank you, for your wonderful review, Joan! Our team is so happy to hear you had such a positive experience at BMW of Owings Mills. It’s great to know that Mark provided you with terrific service and that everything from your appointment to the loaner car process was smooth. We truly appreciate your kind words and look forward to welcoming you back for your next visit! Sincerely, The Team at BMW of Owings Mills

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