Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Mark Johnson
Mark Johnson at BMW of Owings Mills

Mark Johnson

Service Advisor

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

Contact Me
4.9
222 Reviews
4.9

222 Reviews

Write a Review

222 Reviews of Mark Johnson

December 22, 2025

Dealership Rating
Employee Rating

Eric Lowrey and John Walker hooked my car up. Love their customer service and joy in doing their job. It's very refreshing during this holiday season to see staff members love their jobs! Thank y More

by dnixon829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards , Eric Lowrey and John Walker

Report | Print
Dec 22, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear that Eric and John provided you with such exceptional service at BMW of Owings Mills. It’s great to know their enthusiasm and professionalism made a positive impact on your experience. We appreciate your kind words and hope to see you again soon! Enjoy the holiday season! Sincerely, The Team at BMW of Owings Mills

December 11, 2025

Dealership Rating
Employee Rating

Eric is a nice guy. This is my 4th car that I’ve gotten from him. Transparent and tries to make reasonable deals. Dealership is cool too, especially Mark in the service More

by NikeGuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Lowery

Report | Print
Dec 11, 2025

BMW of Owings Mills responded

Thank you for your fantastic review! We’re thrilled to hear that you've had such a positive experience with us at BMW of Owings Mills and that Eric and Mark were able to assist you effectively. Your loyalty means a lot to us, and we look forward to helping you again with your future vehicle needs. Don’t hesitate to stop by anytime! Sincerely, The Team at BMW of Owings Mills

December 07, 2025

Dealership Rating
Employee Rating

Service was most excellent. The waiting room was clean. Have I reached 15 words yet? More

by WILLIAMMCARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Howard Mei, Derrick Edwards

Report | Print
Dec 07, 2025

BMW of Owings Mills responded

Thank you for your positive feedback, William! We’re glad you enjoyed your experience at BMW of Owings Mills. We strive to provide excellent service and maintain a clean environment. We look forward to seeing you again! Sincerely, The Team at BMW of Owings Mills

December 06, 2025

Dealership Rating
Employee Rating

Knowledgeable but not pushy sales professionals. Easy to schedule service appointments. Service advisors keep you informed on your vehicles status. More

by lfkimmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 07, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're happy to hear that you had a great experience with our knowledgeable sales professionals and found it easy to schedule service appointments at BMW of Owings Mills. Keeping you informed about your vehicle's status is important to us, and we're glad our service advisors delivered on that. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

December 06, 2025

Dealership Rating
Employee Rating

Great courteous people to deal with. Pricing is reasonable and fair. Good treatment from entering the dealership until driving away in your new vehicle Good experience overall More

by bdfan42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hess, Daniel Kim, Michelle Jackson, Eric Lowery

Report | Print
Dec 07, 2025

BMW of Owings Mills responded

Thank you for your fantastic review! We're pleased to hear that you had a great experience with our team at BMW of Owings Mills. Providing courteous service and fair pricing is our priority, and we're glad you felt that from the moment you arrived until you drove away in your new vehicle. We appreciate your feedback and look forward to seeing you again! Sincerely, The Team at BMW of Owings Mills

December 05, 2025

Dealership Rating
Employee Rating

Excellent service and friendly and professional staff at all times and clean facilities with nice staff More

by SIDHU897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

Report | Print
Dec 05, 2025

BMW of Owings Mills responded

Thank you for your review! We greatly appreciate your feedback about our friendly and professional staff at BMW of Owings Mills. It's great to hear that you enjoyed our clean facilities as well. We look forward to welcoming you back next time. Sincerely, The Team at BMW of Owings Mills

December 05, 2025

Dealership Rating
Employee Rating

Do I need to say more than Mark has been my service advisor since 2007. The last service experience was as excellent as always with the timely updates and detailed explanation of what was and needs to More

by berman2921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick Edwards

Report | Print
Dec 05, 2025

BMW of Owings Mills responded

Thank you for your review! We're glad to hear that Mark has consistently provided you with excellent service since 2007. Timely updates and detailed explanations are a priority for us at BMW of Owings Mills, and we’re glad to see that reflected in your experience. We appreciate your loyalty and look forward to assisting you again. Sincerely, The Team at BMW of Owings Mills

December 04, 2025

Dealership Rating
Employee Rating

Everything was as good as I could expect. The service was fine and very friendly, More

by hwfoodman2348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

Report | Print
Dec 05, 2025

BMW of Owings Mills responded

Thank you for your positive review! We're thrilled to hear that everything met your expectations and that you experienced friendly service at BMW of Owings Mills. We appreciate your feedback and look forward to welcoming you back in the future! Sincerely, The Team at BMW of Owings Mills

December 04, 2025

Dealership Rating
Employee Rating

Always great customer service. Thank you Mark . Kept me posted doing the whole process. #1 More

by kina3518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 05, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at BMW of Owings Mills and that Mark provided you with excellent customer service. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

December 01, 2025

Dealership Rating
Employee Rating

I’m very pleased with my new BMW the customer service and staff at Owings Mills was outstanding. If you’re looking for a trustworthy, experienced, and professional sales person, I recommend Mr. Eric Lowery. More

by tffsmm22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Lowery , Jesse Malone

Report | Print
Dec 01, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you're pleased with your new BMW and that you had an outstanding experience with our team at BMW of Owings Mills. Eric Lowery is indeed a valuable member of our staff, and we appreciate your kind words about his patience and knowledge. We look forward to assisting you again in the future! Enjoy your new ride! Sincerely, The Team at BMW of Owings Mills

1
2
...
23

Dealership Inventory (347 Vehicles)

used 2017 Cadillac XT5 car, priced at $18,484
2017 Cadillac XT5
used
Gray exterior
Automatic
Front-wheel Drive
$18,484
View Details
new 2026 BMW X5 car, priced at $75,700
2026 BMW X5
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
$75,700
View Details
new 2026 BMW X5 car, priced at $79,450
2026 BMW X5
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
$79,450
View Details
used 2023 Hyundai Venue car, priced at $17,474
2023 Hyundai Venue
used
Onyx Black exterior
Automatic
Front-wheel Drive
$17,474
View Details
used 2023 BMW X1 car, priced at $33,000
2023 BMW X1
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
$33,000
View Details
used 2020 Toyota Camry car, priced at $25,000
2020 Toyota Camry
used
Wind Chill Pearl exterior
Automatic
Front-wheel Drive
$25,000
View Details
View All Inventory