Great dealership our family buys all are cars there !
Take good care of you ! Kole was awesome ! Service very friendly lots of knowledge!
Take good care of you ! Kole was awesome ! Service very friendly lots of knowledge!
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by jonpulsifer
Verified Customer
Verified Customer
Mar 27, 2026 -
Lake Country Toyota responded
Your continued trust means a lot and we’re delighted you felt well cared for. It’s great to hear Mark delivered friendly, knowledgeable service during your Toyota Prius purchase. Thank you for making us your go-to team!
Lake Country Toyota Team
Great service!
One time, friendly and fast. Nice waiting area. I love my Toyota, and they treat it right.
One time, friendly and fast. Nice waiting area. I love my Toyota, and they treat it right.
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by ginnylavoi
Verified Customer
Verified Customer
Service Price Transparency
Mar 23, 2026 -
Lake Country Toyota responded
Thank you for your feedback. We’re pleased that Mark and the service team provided friendly, efficient care and that you enjoyed our waiting area. It’s great to know your Highlander Hybrid is treated right.
Lake Country Toyota Team
Had a warranty issue from Toyota taken care of.
Made appointment & was told to plan 4-6 hours; took 1 hour; needs to be better communication!
Made appointment & was told to plan 4-6 hours; took 1 hour; needs to be better communication!
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by Steve.grinde
Verified Customer
Verified Customer
Service Price Transparency
Mar 19, 2026 -
Lake Country Toyota responded
Steve, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.
Lake Country Toyota Team
Had appt 830 tues called at 330 haven’t even got in be
Wed noon, called again at 330 and said have fuelmpump done not computer yet they got done about 430, got it home and peaked under trk and saw a bolt
Wed noon, called again at 330 and said have fuelmpump done not computer yet they got done about 430, got it home and peaked under trk and saw a bolt just started and not tighten to frame and the fuel fill hose clamp was never tightened too, I hope rest is good what I can’t see ,!!! And one line plastic bracket is broke where it attaches to frame, not very happy with work and when I bought the truck they put anew battery in and said they cleaned termanals and I piped the cap annd was all corroeded I had to take out battery and clean all the acid, and there internal detail was a joke when I went to pick up they didn’t do what the salesman said they wood do, ended up leaving it there and was better but I still spent a day at home detailing it and when I picked up after buying and got 2nd time theee was a small dent on rear door next to drivers door that wasn’t there before., and when I bought it they had paper work and was trying to sell it at full price , not what we agreed too, and back again was still not what we agreed too then they did the 3rd time, I don’t think I would have any my service done there with the quality of work , and this was my 3 rd veh we bought there over the years and I don’t think we will buy another there, we are
Looking to replace camery with a suv
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by theekleins
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2026 -
Lake Country Toyota responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Lake Country Toyota Team
Mar 04, 2026 -
Lake Country Toyota responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Lake Country Toyota Team
I've been a customer of this service department for 16
years. High quality work. Staff is knowledgeable and courteous. Prices not cheap but not outrageous.
years. High quality work. Staff is knowledgeable and courteous. Prices not cheap but not outrageous.
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by jlarson8
Verified Customer
Verified Customer
Service Price Transparency
Feb 27, 2026 -
Lake Country Toyota responded
We appreciate your loyalty over the past 16 years. It’s rewarding to know our knowledgeable and courteous team delivered high-quality work on your Toyota RAV4 Prime at fair pricing.
Lake Country Toyota Team
I had trouble with my battery not charging, and took it
in multiple times. They kept telling me nothing was wrong and sending me home. I told them the error message I was getting and they said they could
in multiple times. They kept telling me nothing was wrong and sending me home. I told them the error message I was getting and they said they couldn't reproduce it in the shop. But as soon as I drove it off the lot I get the same message. They couldn't have driven the car at all or they would have seen the error message. I called the service department when I got home and left a message but they never called me back. Still haven't heard from them.
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by jeni1
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2026 -
Lake Country Toyota responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Lake Country Toyota Team
Mar 03, 2026 -
Lake Country Toyota responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Lake Country Toyota Team
Mar 03, 2026 -
jeni1 responded
I am still getting the same battery error message. I would love to get it resolved. You can call me at 405-760-2657 or email me at jeni@jenikk.com.
They had an opening for my appointment in just a couple
days. My wait was also just 45 min with a multi- point inspection plus oil change.
days. My wait was also just 45 min with a multi- point inspection plus oil change.
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by Sandragillson1960
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2026 -
Lake Country Toyota responded
We’re delighted you got an appointment for your Toyota RAV4 so quickly. Mark and our team completed your multi-point inspection and oil change in under 45 minutes. We look forward to serving you again.
Lake Country Toyota Team
Great service Got in right away and repaired what was
needed and very efficient. Thanks
needed and very efficient. Thanks
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by Bhelmer99
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2026 -
Lake Country Toyota responded
We’re pleased Mark and our service team could get your Ford Escape in promptly and complete the needed repairs so efficiently. Thank you for sharing your experience. We’re here whenever you need us again.
Lake Country Toyota Team
Very long wait for just an oil change.
Cost seemed pretty high also. Probably will go elsewhere next time.
Cost seemed pretty high also. Probably will go elsewhere next time.
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by rharrington1
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2026 -
Lake Country Toyota responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Lake Country Toyota Team
Feb 20, 2026 -
Lake Country Toyota responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Lake Country Toyota Team
Very efficient.
Good communication via phone and text. Nice that I can pay online. Thanks
Good communication via phone and text. Nice that I can pay online. Thanks
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by julieannfritz59
Verified Customer
Verified Customer
Service Price Transparency
Feb 09, 2026 -
Lake Country Toyota responded
Thank you for sharing your feedback on the service for your Toyota RAV4. Mark and our team are glad you found our communication clear and appreciated the online payment option. We look forward to serving you again.
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