Mark Johnson

They were quite busy when I arrived, so waited longer than usual for general maintenance on my Highlander. Also, even though my vehicle was less than a year old, I was charged for the oil change.. Hope than usual for general maintenance on my Highlander. Also, even though my vehicle was less than a year old, I was charged for the oil change.. Hope that will be resolved. More

by CASTROVM1 Verified Customer Verified Customer

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The service time was as exactly the time it was scheduled to take on the car. Thanks to take on the car. Thanks More

by ARLENE.GOLTZ Verified Customer Verified Customer

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Great workers, always return when I need something done with car. Thank you you much with car. Thank you you much More

by sevengh1667 Verified Customer Verified Customer

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Staff was very helpful. I love that they offer either loaner vehicles or a shuttle rides while my vehicle is being serviced. I love that they offer either loaner vehicles or a shuttle rides while my vehicle is being serviced. More

by traciryan8888 Verified Customer Verified Customer

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Thanks for your rapid service; will be back with my spouse's car next week! spouse's car next week! More

by DHICKMAN1 Verified Customer Verified Customer

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My vehicle came back damaged but no one at the dealership took accountability. I won't be going back here and will be sharing my experience with others. took accountability. I won't be going back here and will be sharing my experience with others. More

by napodoll Verified Customer Verified Customer

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I took my Tundra in for 10K service and was having trouble with very loud brake squealing. All covered under my Toyota Care Agreement that I purchased with the vehicle. The service was completed and a trouble with very loud brake squealing. All covered under my Toyota Care Agreement that I purchased with the vehicle. The service was completed and after being told they checked the brakes, that everything looked OK and that the noise is just something that comes with these "steel brakes". After doing just a little research on my own I found a Toyota Service Bulletin that specifically addresses this problem and how to fix it. (T-SB-0022-25, "Front Brake Squeal Noise". which gives Service Departments specific direction on parts needed and how to fix it and also states it is covered under original warranty. It is clear that this service dept. does not do their homework. I have scheduled an appointment with the service dept. where I purchased the vehicle and they assured me they would take care of it. In all fairness, I was treated with great courtesy and communication by the service writer, but the substance of actual service was very poor. In addition, I called and left a message and never got a call back. I am going to have difficulty trusting this service dept. in the future. More

by Joe H. Verified Customer Verified Customer

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This is my 2nd new. Vehicle purchase from this dealership and I have felt that I have always been treated great . I also trust their service and employees it has been 14 Vehicle purchase from this dealership and I have felt that I have always been treated great . I also trust their service and employees it has been 14 years. More

by cuyunagram Verified Customer Verified Customer

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Chad was incredibly responsive and made the entire process quick and easy. He worked with me every step of the way, communicated clearly, and handled everything with professionalism. I truly appreciat process quick and easy. He worked with me every step of the way, communicated clearly, and handled everything with professionalism. I truly appreciated his excellent service and would highly recommend working with him! More

by Lucasoil4U Verified Customer Verified Customer

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Great service; sales mgr helped with billing. Much appreciated. When finished I had to hunt for my vehicle in the parking lot. Would have been much better to have it waiting at the service ent Much appreciated. When finished I had to hunt for my vehicle in the parking lot. Would have been much better to have it waiting at the service entrance door since I was on site & waiting for it to be finished. More

by kilian.tom7337 Verified Customer Verified Customer

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