Mark Johnson | Page 2

Wish you had a car wash included on service calls. The seating area is very comfortable. The seating area is very comfortable. More

by kaydpaulson Verified Customer Verified Customer

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the service department isn't like it was. It is not as friendly. And the person helping me said he rescheduled the recall appointment on my car for August 11th. When I called the call line It is not as friendly. And the person helping me said he rescheduled the recall appointment on my car for August 11th. When I called the call line to confirm the appointment because I did not receive an email notice or a text, I was told there was not appointment schedule. The person rescheduled me for the 25th. I did receive an email and text confirmation. More

by nrlac Verified Customer Verified Customer

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We had a very good experience with Lake Country Toyota. Beginning with meeting Cory Wellman on the sales staff. Cory, let us test drive a 2026 grand highlander max, after the test drive, we were sold on th Beginning with meeting Cory Wellman on the sales staff. Cory, let us test drive a 2026 grand highlander max, after the test drive, we were sold on the grand highlander max. After a short waiting period of six weeks our new grand highlander max arrived at Lake Country Toyota. That is when we met the financing staff which got us a great finance rate. The entire new auto purchase process was definitely a five-star experience. More

by danruthreitsma Verified Customer Verified Customer

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Seemed to have enough staff. Meadow was eager to learn. I know she is new but did ok. Asked for help when she needed it. Meadow was eager to learn. I know she is new but did ok. Asked for help when she needed it. More

by Diana Verified Customer Verified Customer

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Cally Kempenich is outstanding. She listened, found what I wanted and took time to explain everything about the process and my new 4 Runner. As usual, the enter team was also Gre She listened, found what I wanted and took time to explain everything about the process and my new 4 Runner. As usual, the enter team was also Great. More

by donaldfrancisryan Verified Customer Verified Customer

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I brought it in for an oil change and they fixed my fog light for me. I appreciate the care given to my vehicle and my safety by them! light for me. I appreciate the care given to my vehicle and my safety by them! More

by jordanaschmidt32 Verified Customer Verified Customer

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Waited 2 hours for a check engine light. Finally went to the lot and saw my car sitting there so asked if my car was ready. Told the technician was just finishing his paperwork. Finally got Finally went to the lot and saw my car sitting there so asked if my car was ready. Told the technician was just finishing his paperwork. Finally got my car after about 10 more minutes. No one talked to me about what the issue was or options as far as fixing it or leaving it. Very disappointed in the service. It shouldn't take 2 hours to do a diagnostic check that Riley's can do in 5 minutes. More

by srh610 Verified Customer Verified Customer

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Every time I have visited this dealership, the technicians have been knowledgeable and friendly, and the service has been prompt and completed as requested. technicians have been knowledgeable and friendly, and the service has been prompt and completed as requested. More

by trlhunter2 Verified Customer Verified Customer

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Good people to work with it was a pleasant experience, metal was great to work with! metal was great to work with! More

by bruman8875 Verified Customer Verified Customer

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Great service center and the employees are very professional and helpful. Made the visit very pleasant. professional and helpful. Made the visit very pleasant. More

by CYNDIE0 Verified Customer Verified Customer

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