Mark Khaloughi

I got my truck in December then in March check engine light came on I called they told me to take it to Ford I did that they said I have a extended warranty with Safe Drive I called them nothing today Ap light came on I called they told me to take it to Ford I did that they said I have a extended warranty with Safe Drive I called them nothing today April 28th the check engine light on again I went straight back to ford the truck needs EGR Sensor and safe drive will not cover it Mark one of the managers was rude and told me to take it to a smaller shop then got made and more rude because I am only doing what they told me to I only had this truck for 3 months it cost $200 for diagnostic on engine and $550 for the new sensor some girl name Lori said they now have a repair center but the email she sent is not clear This is a very unprofessional dealership and needs to be stopped I will let the world know what they are doing selling damage cars and very unprofessional do not get a car or truck from this dealership More

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A stressful experience - buying a new car - made as seamless as possible. Sean Harvey was incredibly kind, personable, and easy to work with as was the management. They understood our budget and worked seamless as possible. Sean Harvey was incredibly kind, personable, and easy to work with as was the management. They understood our budget and worked with us. More

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Recommend Sean hands down 10 out of 10! Very personable and professional. Got me into the car I came for didn’t try to up sale me or anything. Love Easterns they just gained a forever clien Very personable and professional. Got me into the car I came for didn’t try to up sale me or anything. Love Easterns they just gained a forever client! More

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The provide excellent customer service and also very professional in the job mr Sean Harvey was top notch of his professionalism he provided for us i would recommend everyone to come and let them offer professional in the job mr Sean Harvey was top notch of his professionalism he provided for us i would recommend everyone to come and let them offer the same service i got More

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The service was excellent. All of my questions were answered correctly. I like how patient our dealer was. Very professional. Would recommend! All of my questions were answered correctly. I like how patient our dealer was. Very professional. Would recommend! More

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We have been to a few dealers over the past couple of years and I really appreciate the care and respect we received from Sean. Although we spent an unusual amount of time it was worth the experience. Th years and I really appreciate the care and respect we received from Sean. Although we spent an unusual amount of time it was worth the experience. Thanks again to Sean, Heather and the team. More

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Sean Harvey and the staff were extremely courteous, well knowledgeable and helpful. They educated me on my options. Provided me various financial options of lenders. knowledgeable and helpful. They educated me on my options. Provided me various financial options of lenders. More

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Another great experience with Easterns and I’m so grateful! Sean Harvey was extremely helpful and walked me through all of my options which put me at ease with this whole process. I’m so happy we wer grateful! Sean Harvey was extremely helpful and walked me through all of my options which put me at ease with this whole process. I’m so happy we were able to work this out 🙏🏽 More

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Sean was the absolute best. Beginning to end he went above and beyond to help me find the right car and drive it home that day! Beginning to end he went above and beyond to help me find the right car and drive it home that day! More

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Customer advisor Sean Harvey was very informative, straightforward, and made the buying process very easy. Would highly recommend this location and Mr. Harvey in particular. straightforward, and made the buying process very easy. Would highly recommend this location and Mr. Harvey in particular. More

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