Mark Koble | Page 12

Great Customer Service Made an appointment online to have my oil changed and tires rotated. This was my first time to use the service department. I immediately received a ca Made an appointment online to have my oil changed and tires rotated. This was my first time to use the service department. I immediately received a call back to confirm my appointment. Dropped my car off and said I would be back after work to pick it up. I apologized because my car was so dirty and when I picked it up they had washed it and vacuumed it for me! The customer service was absolutely wonderful. Mark and the entire staff were great and they went above and beyond. I won't take my vehicle anywhere else. More

Helpful 0

Report | Print

world class service Always courteous and on time with their delivery to the promised time. Great product and service. Great lounge area for waiting customers. Always ask Always courteous and on time with their delivery to the promised time. Great product and service. Great lounge area for waiting customers. Always ask if you need a ride or wait for the car. Service with a smile. More

Helpful 0

Report | Print

They do it right!! I've purchased two new Hondas from Honda of BV. The service as well as the sales reps have always gone above and beyond to help with any problems or I've purchased two new Hondas from Honda of BV. The service as well as the sales reps have always gone above and beyond to help with any problems or questions I might have. I've dealt mostly with Dave in the service dept. He is always friendly, personable and very polite. If I have a concern, I feel he will give me an honest answer, won't recommend work I really don't need done, yet keeps me on track with maintenance that truly needs to be completed. I've been taking my Hondas there for service for about 10 years and never had a major problem yet. They must be doing it right!! More

Helpful 0

Report | Print

Service Review I have been a Honda Pilot owner for 6 years. It has been a great experience working with Mark in the service Department. They have other great peopl I have been a Honda Pilot owner for 6 years. It has been a great experience working with Mark in the service Department. They have other great people there, Mark was my first experience there and he has taken care of me every since. He gave me his personal line to call and I do anytime I have a problem. My concerns on the care overall have been small things that I have needed to check...so no major overalls. But with a 2006 we have changed belts, fixed a starter, changed the break pads and numerous oil changes. Mark understands ...Busy, and he is willing to take you back to work, or work with you to get a loaner. All the service men seem to look out of each others customers and don't leave you hanging. They do have a small lounge area where you can see cars drive up and out, but I tend to just like to go back to work or home and Mark's helper faithfully calls me and either comes get me or I have my loaner. I like Honda and plan to be a Honda girl for many years. More

Helpful 0

Report | Print

Service Work Bought my Accord Sport from them and service there. I drive from Tulsa to have my car serviced, it's a drive but the treatment and price is unmatched. Bought my Accord Sport from them and service there. I drive from Tulsa to have my car serviced, it's a drive but the treatment and price is unmatched. More

Helpful 0

Report | Print

Best car shopping experience I talked to Hal about driving to Bartlesville (I live in South Tulsa) to look at some cars and let him know what type of vehicle I was searching. One I talked to Hal about driving to Bartlesville (I live in South Tulsa) to look at some cars and let him know what type of vehicle I was searching. One of his salesmen called me and I he went thru a list of possibilities. A week later I called up and talked to David and told him we would be there in a couple of hours. We got there and Bebee greeted us and they had cars all lined up about front for me to look at and choose which to test drive (new and used). Bebee was very knowledgeable about each car and helped guide me in my final decision. Best dealership ever with the best staff! More

Helpful 0

Report | Print