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Mark Krieger
Mark Krieger at Ed Morse Ford
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Mark Krieger

General Manager

Ed Morse Ford

3205 US-61
Muscatine, IA 52761

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4.3
22 Reviews

Dealership Experience

39 yrs, 3 mos

Industry Experience

39 yrs, 3 mos

Languages Spoken

English English

4.3

22 Reviews

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22 Reviews of Mark Krieger

January 18, 2024

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Everyone was easy to deal with and very friendly. They answered our questions and made buying a new vehicle a very pleasant experience. More

by nikki732002
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Recommend Dealer
Yes

Other Employees Tagged: Shane Stoltz

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Jan 23, 2024

Ed Morse Ford responded

Thank you so much for taking the time to share your feedback with us, Nikki! We work hard to make sure our guests have a pleasant experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Ford Lincoln Team

December 31, 2023

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Fast and reliable. Great customer service experience. Respectable and trustworthy. Have great care while i waited for the vechile More

by YVI0725
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Recommend Dealer
Yes

Other Employees Tagged: Bill Bedenbender

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Jan 04, 2024

Ed Morse Ford responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Ed Morse Ford Lincoln Team

November 17, 2023

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Great place to deal with. Todd is a great salesperson this number from him. Got a good price on my trade in. More

by kirkh
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Recommend Dealer
Yes

Other Employees Tagged: Travis Honeycutt, Todd Reinsager

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Nov 21, 2023

Ed Morse Ford responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Todd was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Ed Morse Ford Lincoln Team

Nov 21, 2023

kirkh responded

Great team to work with.

October 29, 2023

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Always up front with details of repairs needed & done in a timely manner. Never have I been disappointed yet!! Thank You Ed Morse Ford! More

by SKS72TY96
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Recommend Dealer
Yes

Other Employees Tagged: Travis Honeycutt, Amanda Kaufman, Josh Teeter, Curtis Welch

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Nov 01, 2023

Ed Morse Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Ford Lincoln Team

September 30, 2023

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Where are the people who knew me and knew my vehicle? Why do I have to re-establish relationships? What has Ed Morse done to a dealership I knew and trusted when it was Krieger's? More

by DSMAZZ
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Amanda Kaufman, Todd Reinsager

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Oct 03, 2023

Ed Morse Ford responded

Hello and thank you for this review. We understand change can be frustrating and scary, but we can assure you we are still here to help you with all of your vehicle needs. If there is anything we can do to help alleviate your worries and show you our dedication to quality customer service, please don't hesitate to reach out. We look forward to hearing from you. Sincerely, The Ed Morse Ford Lincoln Team

Oct 03, 2023

DSMAZZ responded

Scary?!!! Ed Morse is so out of touch with its customers. Making a service appointment is a real challenge. Having to hold for a person while being blasted with Ed Morse high volume commercials, then the person on the other end has an issue and the line goes dead. Has happened four of the last five times. I'm not scared - I'm pissed. I called another local Ford dealer to check on ordering a part today. You know what, the receptionist was professional, and thanked me for calling DAHL FORD. Krieger's used to thank me every time I stopped in. Now the only one who thanks me is Todd Reinsager. Most eneryone else is gone. And then someone at the Ford Store has relegated Todd to the GM Store. Not sure who's in charge but whomever it is, they may need some lessons on management. So tell me, does Ed Morse really appreciate my business? Don't bother to answer. I already know the answer. Everytime I step foot in the Ford Store you can just feel the tension. Something has gone astray.

September 08, 2023

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Travis has no customer service skills. He did not check on me in the waiting room, and he let me sit there for an extra 45-50mins after my car was finished. Matt Krogstad is the worker More

by OLIVIAMHOWELL2000
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Recommend Dealer
No

Other Employees Tagged: Travis Honeycutt, Amanda Kaufman, Josh Teeter, Curtis Welch

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August 26, 2023

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I only take my vehicle here cause it’s newer. Ed Morse Muscatine scratches the doors of my vehicle during a recall and refused to fix it. In fact Mark Krueger would not return calls and offered f More

by Mmiller49
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Recommend Dealer
No

Other Employees Tagged: Travis Honeycutt

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August 06, 2023

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very freindly answered every question that i had chase showed me how to work everything was one of the best times i had buying a vechile More

by weilanddonut
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Recommend Dealer
Yes

Other Employees Tagged: Chase Kruse

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July 22, 2023

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Customer service was very good. Dealer was good to talk to. . They answered all my questions. Would definitely recommend this dealer. More

by 3htk4b7kf
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Recommend Dealer
Yes

Other Employees Tagged: Jim Campbell

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July 09, 2023

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Good service, painless transaction without any gimmicks while in the finance department, wouldn’t hesitate to buy again. More

by awtblo
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Recommend Dealer
Yes

Other Employees Tagged: Todd Reinsager

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