Mark Kunze

Your dealership diagnosed my car with leaky axle seals, so I booked an appointment using the link you texted me. Three weeks later, I arrived for my scheduled service—only to be told you couldn’t get my so I booked an appointment using the link you texted me. Three weeks later, I arrived for my scheduled service—only to be told you couldn’t get my vehicle in. Frustrated, I took my car to Anoka Chevrolet, where they determined that your diagnosis was incorrect. The issue wasn’t axle seals—it was loose bolts in the torque converter that needed to be fixed. I’m extremely disappointed that after three weeks, you still can’t properly schedule cars using the link from your own text messages. Even worse, you continue to send booking requests as if I never made an appointment in the first place. Your service advisors seem utterly lost, your booking system is a mess, and your mechanics failed to provide an accurate diagnosis. I will not be returning. More

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Happily worked with me to correct the factory omission of the block heater cords. Thank you. the block heater cords. Thank you. More

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Straight to point on what’s wrong timely on fixing the way I like it way I like it More

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Great work and very friendly. Mark provided fast and excellent service. The whole team was great. I will be back. Mark provided fast and excellent service. The whole team was great. I will be back. More

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Expert service all around! My vehicle had an electrical issue which the service technicians were able to diagnos, and repair while still under warranty. The customer service fr My vehicle had an electrical issue which the service technicians were able to diagnos, and repair while still under warranty. The customer service from Mark was professional, informative, and friendly as well. More

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Great quality work. Extremely friendly service advisors, Mark & Greg. Fast efficient service. Everyone here is outstanding. Really nice waiting area with free coffee/ Extremely friendly service advisors, Mark & Greg. Fast efficient service. Everyone here is outstanding. Really nice waiting area with free coffee/ water. Terrific experience. 😊 Thanks you More

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Work was begun at the appointment time and was done sooner than expected and I was on my way ! sooner than expected and I was on my way ! More

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Excellent! Welcomed and acknowledged when I walked in the facility. Great attitude. Timely and efficient work. Always scores a 10. Welcomed and acknowledged when I walked in the facility. Great attitude. Timely and efficient work. Always scores a 10. More

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They did a great job fixing the issue with my BMW and completed the work quickly completed the work quickly More

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I look forward to bringing in my car for service & dealing with Mark my service consultant. It's always quite (good) the experience. dealing with Mark my service consultant. It's always quite (good) the experience. More

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