Mark Lubrano
Mark Lubrano at Arlington Heights Buick GMC

Mark Lubrano | Page 4

Service Advisor

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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5.0
82 Reviews
5.0

82 Reviews

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82 Reviews of Mark Lubrano

June 03, 2025

Dealership Rating
Employee Rating

Great service department. Very knowledgeable and helpful explaining things. Appointment was on time and relatively quick. More

by Bruce.selan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Arlington Heights Buick GMC responded

Thank you for your feedback. We appreciate knowing that our service department met your needs at Arlington Heights Buick GMC.

May 30, 2025

Dealership Rating
Employee Rating

Known and respected Mike Baker since he joined Mitchell Buick I trust Mike and his opinion on work needed. More

by wilksadAl
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi

Jun 20, 2025

Arlington Heights Buick GMC responded

Thank you for taking the time to leave a review for Arlington Heights Buick GMC. We appreciate your long-standing trust in a familiar face and are glad to know our Service Team continues to earn your confidence when it comes to your vehicle's care. If there's ever anything more we can do for you, please don't hesitate to reach out.

May 16, 2025

Dealership Rating
Employee Rating

This dealership is awesome! The people treat you great. Will always recommend them to anyone. More

by Sac96
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Evans

May 17, 2025

Arlington Heights Buick GMC responded

Thank you for recommending Arlington Heights Buick GMC. Our team enjoys making sure our customers have a great experience.

May 13, 2025

Dealership Rating
Employee Rating

We’re always pleased with Arlington Heights Buick GMC. Today Mark Lubrano was our service advisor. We have been helped by Mark several times in the past. He is friendly, knowledgeable, and goes above a More

by Gail
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Arlington Heights Buick GMC responded

We're grateful to have had the opportunity to help and glad you enjoyed working with our team at Arlington Heights Buick GMC. We hope you'll keep choosing us for your service needs.

April 26, 2025

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Mark is great! He was very responsive and explained everything perfectly. Will gladly be going back because of the team. More

by tlarkin
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 26, 2025

Arlington Heights Buick GMC responded

We're glad to hear our team provided you with a great experience. Wishing you many enjoyable journeys ahead from all of us at Arlington Heights Buick GMC.

April 25, 2025

Dealership Rating
Employee Rating

Shelley made the car buying experience fun and easy, I plan on coming back for next vehicle! More

by moss22
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelley Barr, Nicolette Grivas , Daniel Szwec

Apr 25, 2025

Arlington Heights Buick GMC responded

We're glad to hear that our team made your car buying experience enjoyable. We appreciate your feedback and look forward to assisting you again at Arlington Heights Buick GMC.

April 18, 2025

Dealership Rating
Employee Rating

Always great service great follow up and expert repairs. No complaints regardless of service advisor irs always a great experience.. Even when there are unexpected repairs and costs More

by mgmarini74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Arlington Heights Buick GMC responded

We're glad that you appreciated the service, follow-up, and repairs here at Arlington Heights Buick GMC. Wishing you smooth rides ahead.

April 04, 2025

Dealership Rating
Employee Rating

Mark in service was a tremendous help. I unexpectedly popped into the service dept with a tire issue. He squeezed me in and walked me through all my options. Mark also worked to find me More

by hoops3jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2025

Arlington Heights Buick GMC responded

Thank you for sharing your experience with our service team. It’s always great to hear how we assist in finding the best options and deals. We appreciate your kind words and support of Arlington Heights Buick GMC.

March 29, 2025

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Employee Rating

Mark was great during my service for my Yukon today. He answered every question and was timely getting my vehicle serviced More

by Brockcote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2025

Arlington Heights Buick GMC responded

We appreciate your kind words about our team at Arlington Heights Buick GMC. Thank you for sharing your experience with us.

March 28, 2025

Dealership Rating
Employee Rating

Arlington Heights Buick is always very professional and very efficient to deal with. I would recommend them to anyone More

by boatbouy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2025

Arlington Heights Buick GMC responded

We appreciate your recommendation and are pleased to know you find our team professional and efficient. Wishing you the best from Arlington Heights Buick GMC.

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