Mark Maples | Page 8

The repairs took longer than scheduled due to poor scheduling on dealerships part. Left inside of vehicle greasy. Dealership has no loaner vehicles. Staff was friendly though. scheduling on dealerships part. Left inside of vehicle greasy. Dealership has no loaner vehicles. Staff was friendly though. More

by JEREMY6847 Verified Customer Verified Customer

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Few minor issues arose but all were handled quickly and to my satisfaction, car was detailed gas tank filled overview of the vehicle was performed well. to my satisfaction, car was detailed gas tank filled overview of the vehicle was performed well. More

by geraldsimmons82 Verified Customer Verified Customer

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They did a fabulous job! Got me in and out quickly. Very professional!! Called and let me know when my vehicle was ready and got my vehicle inspected too! professional!! Called and let me know when my vehicle was ready and got my vehicle inspected too! More

by RANDMIRRIGATIONANDLANDSCAPETX Verified Customer Verified Customer

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Good salesman shop mechanic parts people.you couldn't as for better people .the friendly and helpful . location is great . you don't have to go out of town for better people .the friendly and helpful . location is great . you don't have to go out of town More

by wwparker683 Verified Customer Verified Customer

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I had a appointment March 8th to put step rails on my F150 pickup. I got a call March 4 th from the service department telling me the rails had come in a and if i wanted to come in to get them installe F150 pickup. I got a call March 4 th from the service department telling me the rails had come in a and if i wanted to come in to get them installed. In 30 min I pulled up in front of 4 stars Ford. and I meet service manger coming out the door he asked if the keys were in it. He pulled in to the shop an 45 min later I was out the door with my cool lookin step rails.. More

by Mr-Coyle Verified Customer Verified Customer

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The dealership Four Star owns in Jacksboro, Texas is where we bought our 2016 Yukon Denali. They own a General Motors dealership in Henrietta, Texas where they took our vehicle. We had engine and a/c is where we bought our 2016 Yukon Denali. They own a General Motors dealership in Henrietta, Texas where they took our vehicle. We had engine and a/c issues the day after we bought the vehicle, not their fault but they went up and beyond to get the issues resolved. They gave us a like vehicle to drive for the inconvenience. Now we have a vehicle that issues were corrected and resolved. My wife and I recommend buying from any and all Four Star dealerships. Staff was amazing and we will buy from them again. More

by swpjeremiah2911 Verified Customer Verified Customer

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Great experience with everyone there. Very helpful and we got a great deal on the vehicle we bought and great price on trade in. The Denali Yukon ac was not blowing cold because we bought it in winter time a got a great deal on the vehicle we bought and great price on trade in. The Denali Yukon ac was not blowing cold because we bought it in winter time and then the ABS and traction control lights came on 5 days later and I called in and they made me an appointment to bring it in and get it serviced and those things fixed. I'm sure they will fix it. Our experience with Shelby and the others is one of the best. Thank you all and would recommend for everyone to shop them first. More

by swpjeremiah2911 Verified Customer Verified Customer

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Perfect experience with a dealership. As it should be! I got a quality vehicle for a quality price and it took less time than the bigger dealerships. A breeze and worth going back to. got a quality vehicle for a quality price and it took less time than the bigger dealerships. A breeze and worth going back to. More

by Dylan Schnarr Verified Customer Verified Customer

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I highly recommend this dealership they did a fantastic job, Ryan has been amazing and helpful before and after the sell. Everyone at the dealership was so helpful and I know I got a really good deal on my job, Ryan has been amazing and helpful before and after the sell. Everyone at the dealership was so helpful and I know I got a really good deal on my truck and they delivered it it was perfect. I cannot express what a great person Ryan has been and highly recommend Ryan and the dealership. I think the name Four Star Ford is wrong they should be Five Star Ford for the great job they do. THANK YALL More

by dallasmt Verified Customer Verified Customer

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This dealership is convenient and Shelby was very accomodating, knowledgeable and efficient. I appreciate him and Mark for staying a little later for us to sign paperwork and pick up the vehicle. Gr accomodating, knowledgeable and efficient. I appreciate him and Mark for staying a little later for us to sign paperwork and pick up the vehicle. Great service! More

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