Mark Marchant

I made an appointment to have my 2024 911 serviced for its 10K service. I live in Altadena and driving to Ontario is a challenge at any time of day or night. I arrived at 9:30 (12/19) and was given a cour its 10K service. I live in Altadena and driving to Ontario is a challenge at any time of day or night. I arrived at 9:30 (12/19) and was given a courtesy car. I drove back home to continue my workday. I drove back to the dealership at 4:30'ish only to be told that they had not gotten to my car. The reality is, the only reason my car was not serviced is because there was no financial incentive to service my car over cars that needed more profitable work. My service was free of charge as part of my lease. This is clearly an acceptable practice of the dealership under the leadership of Mark Merchant. I have never had such an experience. Especially, what is a premier brand. I simply took my car back without having it serviced. More

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My experience with everyone is 100%. Jonathan Beitz, Michael Cardona and GM Mark Marchant all worked their best at getting me the best deal for my dream Porsche. No nonsense, all profes Jonathan Beitz, Michael Cardona and GM Mark Marchant all worked their best at getting me the best deal for my dream Porsche. No nonsense, all professional business deal. More

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Mr. Angel Moreno has exceeded my 911 buying expectations. From test drive to details about the car it’s brand, and what it means. He showed deep passion about this car. Very professional and courteous, alth From test drive to details about the car it’s brand, and what it means. He showed deep passion about this car. Very professional and courteous, although it was a lengthy visit, I left with a positive impression to return and closed the purchase. Surely be back for other models soon. More

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I inquired about a 911 listed online, immediately heard back from the GM (Mark Marchant) actually. Scheduled a test drive, thought I liked another car better, went and saw that one at another dealer and th back from the GM (Mark Marchant) actually. Scheduled a test drive, thought I liked another car better, went and saw that one at another dealer and the vibe was not good, the car was dirty and not prepared for sale. I walked away and came back to Porsche Ontario, the GM asked me to make an offer as I was purchasing a CPO, and they accepted. The communication was always timely and professional. Thank you to Tallal Moshrif who assisted the purchasing process and stuck with me to explain and show all details of the car! This is a dream car for me! More

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I was thoroughly pleased with the service I experienced at Porsche Ontario especially with Jhovan. From his experience assisting me with the build and order process, Jhovan went above and beyond my expe at Porsche Ontario especially with Jhovan. From his experience assisting me with the build and order process, Jhovan went above and beyond my expectations even with Porsche Ontario which has an outstanding customer service reputation. They did not disappoint. Anyone looking for a Porsche definitely should go to Porsche Ontario and ask for Jhovan. You will be as pleased as I am. More

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I can't say enough about the incredible experience we had at Porsche Ontario! From the moment we walked through the doors, we were treated with first-class service and genuine hospitality. Angel Moreno, our at Porsche Ontario! From the moment we walked through the doors, we were treated with first-class service and genuine hospitality. Angel Moreno, our sales associate, was absolutely outstanding. His knowledge, patience, and passion for the Porsche brand made the entire process seamless and enjoyable. Angel went above and beyond to ensure we felt confident and excited about our new Porsche Taycan GTS, and we couldn’t be happier with our choice! A big shout-out to Pouya, the Sales Manager, for stepping in to provide additional support and for making sure all of our questions were answered thoroughly. His professionalism and attention to detail were truly appreciated. Mark, the General Manager, also deserves special recognition. It’s clear that Mark leads by example, creating a dealership culture that prioritizes customer satisfaction and excellence. We felt like valued clients every step of the way. Our Taycan GTS is an absolute dream to drive, and we owe it all to the fantastic team at Porsche Ontario. Thank you, Angel, Pouya, and Mark, for making this experience unforgettable. We highly recommend Porsche Ontario to anyone looking for a top-tier car-buying experience! More

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Porsche Ontario is a well-run dealership. Sales appointments were made easily, test-drives handled swiftly, and repeat visits continued to handle my inquiries professionally. Sales appointments were made easily, test-drives handled swiftly, and repeat visits continued to handle my inquiries professionally. More

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Mark, the GM, and Angel, my car advisor, did an excellent job of addressing my ask, responding with great customer service, and simplifying my experience. I really appreciated how simple the process felt an job of addressing my ask, responding with great customer service, and simplifying my experience. I really appreciated how simple the process felt and how quickly they assisted me to get exactly what I wanted. More

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My Sales Associate, Jose Martinez was very knowledgeable, and patient with my 911 allocation, and keep me informed throughout the process. Their General Manager was great to deal with and they made the deal and patient with my 911 allocation, and keep me informed throughout the process. Their General Manager was great to deal with and they made the deal work for me. I’m super happy to have Porsche Ontario near me. More

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This is my second Porsche from Ontario Porsche and from Jaime Perez. Jaime Perez has been very helpful and accommodating during the decision making process and purchase process. Jaime went out of his way Jaime Perez. Jaime Perez has been very helpful and accommodating during the decision making process and purchase process. Jaime went out of his way to show us every car in the inventory that would have met our needs until we found the perfect one. I can’t say enough thanks to not only Jaime but Pouya Tavallodi, the sales manager that made it all happen. Jaime found us the car, Poiya but it together and made the deal really simple. I can’t forget two people who really made it happen in the background Mark Merchant the GM and Christian Agraso. What a team of individuals who provide a VIP treatment. Not because I already bought a Porsche previously. It’s how they treat EVERYONE. More

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