Mark Mclean

I just worry about costs. Paying $795 to change spark plugs is excessive beyond belief . Paying $795 to change spark plugs is excessive beyond belief . More

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Mark McLean in customer service was extremely helpful coordinating after work Once new windshield was installed coordinating after work Once new windshield was installed More

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Excellent customer service. From the general manager;, to the sales person; to the technology representative, everyone is best in class and I recommend Ira Lexus for your next From the general manager;, to the sales person; to the technology representative, everyone is best in class and I recommend Ira Lexus for your next new vehicle experience. More

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Always very satisfied with the service at Lexus Danvers. Friendly , competent and professional. I always walk away happy . Friendly , competent and professional. I always walk away happy . More

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Very efficient and professional service department helps owners of Lexus vehicles keep cars in the road-perfect condition well beyond expected mileage. An expensive but worthy investment in one’s comfort an owners of Lexus vehicles keep cars in the road-perfect condition well beyond expected mileage. An expensive but worthy investment in one’s comfort and safety. More

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Always pleasant and willing to provide explanations of all service recommendations. Time estimates are always on target. all service recommendations. Time estimates are always on target. More

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Always professional and courteous. Service department keeps you up to date on issues and well informed. Mark McLean was very helpful with a service issue I recently had. Service department keeps you up to date on issues and well informed. Mark McLean was very helpful with a service issue I recently had. More

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Kind and courteous service . I was updated on my service and my calls were returned promptly. I was updated on my service and my calls were returned promptly. More

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The waiting area is a little bit dated. I’ve been to other Lexus dealers where the seating was much more comfortable reclining vibrating chairs, separate rooms for different TV, viewing, et I’ve been to other Lexus dealers where the seating was much more comfortable reclining vibrating chairs, separate rooms for different TV, viewing, etc. men’s room soap dispenser and dryer didn’t work. More

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Awesome pulled right up if an oil change and service was easy took my car right away. The waiting lounge is clean, excellent coffee and snacks if u want something while you wait. Service guy was friendly. easy took my car right away. The waiting lounge is clean, excellent coffee and snacks if u want something while you wait. Service guy was friendly. More

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