Mark Mensing
Used Car Manager
Toyota of Huntington Beach
18881 Beach Blvd
Huntington Beach, CA 92648
1 Review
Write a Review1 Review of Mark Mensing
January 11, 2024
Bought a used car here late September 2022 after they had allegedly retouched the paint fading on the hood and bumpers. After about 6 months..I noticed the paint was fading on the hood of the car again. I've allegedly retouched the paint fading on the hood and bumpers. After about 6 months..I noticed the paint was fading on the hood of the car again. I've been putting off going back and addressing the issue because of my busy schedule until today. (Just over a year after I bought the car). I spoke with the used car manager, Mark, who looked into the matter and said the hood was not reported repainted on the repair list (probably because they used a cheap cover up). I went to my trusted body shop who thinks they used SPRAY PAINT to cover up it up. I showed the dealer pictures of what the car looked like when I had initially bought it. Mark tried justifying the paint by saying it's typical oxidizing paint that happens on TOYOTA cars, and that there was nothing he could do. Mark also said that I should've brought the car in sooner. If there's nothing he could do... why should I have brought the car in sooner...? Paint does not oxidize or fade within a year. Mind you the car is kept in the garage and rarely in direct sunlight. It's clear they do xxxxty repairs in order to sale cars, and are untrustworthy. UPDATE: Had a meeting with the manager, Dustin, to discuss the issue. He basically just wasted my time as expected. Offered to buy me a tank of gas.... For the messed up paint job More
Other Employees Tagged: Dustin Franke