Mark Miller
Mark Miller at Certified Benz & Beemer

Mark Miller | Page 31

Sales Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.8
428 Reviews
4.8

428 Reviews

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428 Reviews of Mark Miller

December 28, 2020

Dealership Rating
Employee Rating

A very poor car buying experience. I struggled to feel comfortable with the first salesman. Felt to me like they were looking to maximize making as much as they could from this one purchase, not grooming More

by E Hamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Andy Manahl , Ricardo Padilla

Jan 15, 2021

Certified Benz & Beemer responded

Dear Mr. Hamilton: When I read your review, I immediately reached out to you to let you know that we try to provide our customers with a top notch experience and we failed to do so in your case. I expressed my concern and requested that you contact me to let me know how we fell short and if there is anything that we could do to make it right. I am glad that we were able to discuss this and that you were able to obtain a new Corvette from another dealership. I appreciate your feedback and will use it as part of staff training to improve our communication with customers. Sincerely, Jack Schneider, Owner

December 21, 2020

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Employee Rating

Great experience. No pressure sales, knowledgeable, great customer service. I would definitely go back when in need of another car. From sales to finance to manager...all top notch. More

by angiehnrnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Marschall, Christos Ortiz

Dec 22, 2020

Certified Benz & Beemer responded

Dear angiehnrnn: What a wonderful review! Thanks so much for letting our customers know about your great car buying experience with zero pressure from start to finish. We are grateful for your business and are excited that you intend to return again for your next vehicle. Please do not hesitate to let us know when we can provide you with another 5 Star experience in the future. Happy Holidays!

November 22, 2020

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Employee Rating

We had the experience buying the BMW. Q was our salesman and he was wonderful. We buy a lot of cars and he was the best person who have ever dealt with. We will definitely in the future always go to him whe More

by tracy21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Naimul "Que" Sadeque , Ricardo Padilla

Nov 23, 2020

Certified Benz & Beemer responded

Dear tracy21: You are very welcome and thank you for sharing how well that Que and the CBB team treated you with your recent purchase. We are so grateful for your kind words and support. We are also delighted that you have recommended a friend and look forward to helping anyone you refer to us. Please let us know when we can ever assist you again in the future.

November 03, 2020

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Employee Rating

We had a wonderful experience with Benz and Beemer’s customer service. Jack Schneider takes great pride in his dealership and it shows. We were treated with honesty and integrity in resolving an issue. More

by Machase55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Schneider

Nov 03, 2020

Certified Benz & Beemer responded

Dear Machase55: You are very welcome and thank you for your kind words and support. We are so glad that we were able to go above and beyond to take care of the issue that arose. We are also grateful for your business as well as your recommendation of Certified Benz & Beemer to others. We hope to have the pleasure of working with you again in the future.

October 27, 2020

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Employee Rating

Couldn't be a nicer dealership to work with, from Brandon Schneider and Jesus Bello to the General Manager and Sales Managers, and finance dept. Brandon and Jesus have been so patient and helpful in finding More

by Suzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David James , Jesus Bello, Nissa Juarez, Paul Marschall, Ricardo Padilla, Brandon Schneider

Oct 27, 2020

Certified Benz & Beemer responded

Dear Suzy: We must say that yours couldn't be a nice review too! Thanks so much for sharing how well that Brandon, Jesus and the CBB team treated you. We really appreciate your kind words and support and are excited that you intend to return to CBB for your next vehicle! We look forward to delivering another 5 Star experience on your next visit.

October 10, 2020

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Employee Rating

Sales person was very accommodating. He also knew a considerable amount of the Car we were buying. Overall it was a very satisfying experience. Very satisfied. More

by Expappr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Marschall, Christos Ortiz

Oct 11, 2020

Certified Benz & Beemer responded

Dear Expappor: Thanks so much for the 5 Star review! We couldn't be more pleased that you had such a satisfying car buying experience. We really appreciate your kind words and support and hope to have the opportunity to provide you with another high quality experience in the future.

October 10, 2020

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Employee Rating

I want to thank Benz & Beamer for showing me such nice hospitality and a strong emphasis on customer service. They took a vehicle that I wanted to trade in, that I didn’t have with me and they went ahead More

by Frank Vankat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Schneider, Naimul "Que" Sadeque, David James , Dennis Dalton, Mark Reddick, Peter Williams

Oct 11, 2020

Certified Benz & Beemer responded

Dear Frank: We love to hear from our repeat customers! Thanks so much for sharing your detailed feedback with us. We couldn't be more pleased to hear how well you were treated by Que and the rest of the CBB staff. We are glad that you are so happy with your most recent purchase and intend on coming back again. We are grateful for your continued patronage and look forward to being there to assist you with all of your future automotive needs.

September 30, 2020

Dealership Rating
Employee Rating

Buying a vehicle from Beemers and Benz was a pleasant experience. The salesman was very knowledgeable, accommodating. The sales manager was careful to explain very thing and saw the procedure moved along More

by mikeflax1811
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy French, Ricardo Padilla

Oct 01, 2020

Certified Benz & Beemer responded

Dear mikeflax1811: Our top priority at Certified Benz & Beemer is customer satisfaction and your kind feedback reaffirms our efforts at providing excellent service for our customers. We are delighted that you had such a pleasant car buying experience. Thanks so much for your kind words and support. We look forward to the opportunity to provide you with another 5 Star experience in the future.

September 15, 2020

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Employee Rating

Today is the day I make my mother’s dream come true. Not only did I buy her a dream home but I came to buy her a dream car and Jeff made it happen for me. I’ve bought many cars from Jeff and was never dissa More

by Johnwick athan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hallenbeck, Nissa Juarez

Sep 17, 2020

Certified Benz & Beemer responded

Dear Johnwickathan: Nothing makes us happier than knowing that we have helped customers get into the perfect car (for themselves or for a loved one) while giving them exceptional service. It's great to know that Jeff was able to achieve that with you. We appreciate your continued patronage as well as your kind words. We look forward to being there to assist you, as well as your mother, with all of your and her automotive needs.

September 03, 2020

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Employee Rating

Working with Brandon was a pleasure. He conducted himself in a very professional manner,is very knowledgeable , and the most important aspect with hole experience was that Brandon was not pushy. That meant a More

by joemarie09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Pals , Dennis Dalton, Morgan McLeod, Ricardo Padilla, Rich Roberts, Brandon Schneider

Sep 06, 2020

Certified Benz & Beemer responded

Dear joemarie09: We are delighted that you appreciated our friendly, zero pressure environment as well as the excellent customer service that Brandon and the CBB team provided for you. Thanks so much for your kind words and support. We sincerely hope to have the pleasure of working with you again.

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