Mark Miller
Mark Miller at Certified Benz & Beemer

Mark Miller | Page 30

Sales Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.8
427 Reviews
4.8

427 Reviews

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427 Reviews of Mark Miller

March 03, 2021

Dealership Rating
Employee Rating

Very pleasant and simple. Got the car I wanted no hidden fees Couldn’t have been easier. Gorgeous Car of my dreams! HAPPY HAPPY HAPPY More

by Bobbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nissa Juarez, Dennis Murray, Manuel Payan, Rocio Woodyard

Mar 03, 2021

Certified Benz & Beemer responded

Dear Bobbi: We are HAPPY too to read your review and that you were able to get your dream car. Thanks also for sharing about how easy your purchase was. We really appreciate your business and look forward to helping you again in the future.

February 13, 2021

Dealership Rating
Employee Rating

Bobby made this process as easy as it could have been. We flew in from SN Diego, drove the car we put a deposit on.m, signed the papers and were off. He helped me learn all about the car. He’s the best!!! More

by Baburka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nissa Juarez, Bobby Ortega

Feb 14, 2021

Certified Benz & Beemer responded

Dear Baburka: Thanks so much for the 5 Star review! We are delighted that Bobby was so friendly and helpful with your purchase. We are grateful for your kind words and support. Please let us know when we can have the pleasure of working with you again in the future.

February 06, 2021

Dealership Rating
Employee Rating

Really pleasant experience, kudos and thanks to both Hector and Dennis. A late night and a good bit of the next day. Thank you for a great experience buying this high end and rare car. More

by Robwillis500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nissa Juarez, Dennis Murray, Hector Quintana

Feb 07, 2021

Certified Benz & Beemer responded

Dear Robwillis500: You are very welcome and thanks so much for sharing with others about your great car buying experience. We are glad that Hector and Dennis were so helpful throughout the process. Thanks so much for choosing CBB and we look forward to assisting you again in the future.

February 03, 2021

Dealership Rating
Employee Rating

Hector went above board to make sure I was satisfied. Excellent guy. Really made things happen fast. Same with the dealership. I was in and out and had a great experience while there. I definite More

by CarlM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nissa Juarez, Hector Quintana

Feb 04, 2021

Certified Benz & Beemer responded

Dear CarlM: We are so glad to hear about your great car buying experience and that Hector went above and beyond to assist you. Thanks so much for choosing CBB and it's so nice that you are happy with your choice. We look forward to the next opportunity that we can deliver for you another 5 Star experience.

January 28, 2021

Dealership Rating
Employee Rating

My wife and I highly recommend Certified Benz and Beemer. Dustin and Mark were great to work with and the whole experience was very pleasant and easy. We will defiantly return for our future car needs. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nissa Juarez, Dustin Oliff

Jan 29, 2021

Certified Benz & Beemer responded

Dear Doug: Our top priority is customer satisfaction and your nice feedback on Dustin and Mark reaffirms our efforts at providing our customers with excellent service. We are glad that things were so smooth and easy. We are thankful for your business and excited that you intend to return in the future. Please let us know when we can ever assist you again in the future.

Jan 29, 2021

Certified Benz & Beemer responded

Dear Doug: Our top priority is customer satisfaction and your nice feedback on Dustin and Mark reaffirms our efforts at providing our customers with excellent service. We are glad that things were so smooth and easy. We are thankful for your business and excited that you intend to return in the future. Please let us know when we can ever assist you again in the future.

January 15, 2021

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Employee Rating

My wife received her MERC SL63 AMG a week ago and she has been loving it. This is out of state purchase since I live in Maryland. This car was shipped to me from Arizona in 2 days. WHAO! I want to thank And More

by spaseda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl , Paul Marschall, Andrea Grady - Title Clerk

Jan 16, 2021

Certified Benz & Beemer responded

Dear spaseda: We always love hearing from our out-of-state customers! We are so happy that your wife loves her new AMG. It's great that Andy and Mark helped to make things so easy for your. Thanks so much for choosing CBB and we look forward to taking care of you again on your next purchase.

January 15, 2021

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Employee Rating

Tim Smith at Certified Benz & Beemer contacted me immediately after I asked for more information on cargurus.com. He is extremely friendly and courteous. He listened to our needs and tried to answe More

by jennifer.west.campos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith

Jan 16, 2021

Certified Benz & Beemer responded

Dear Jennifer: Thanks so much for taking the time to share your feedback with us. It's great that Tim was so friendly and helpful during your vehicle search. We appreciate the opportunity to earn your business as well as the recommendation of Tim and CBB to others. Please do not hesitate to let us know when we can ever be of assistance to you again.

January 14, 2021

Dealership Rating
Employee Rating

My husband and I recently purchased our new vehicle from Certified Benz & Beemer. Our experience was terrific, from start to finish! We had the pleaser of working with Bobby Ortega, Dennis Murray, and Nissa More

by Mrs. Alyssa Salcido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Schneider , Nissa Juarez, Dennis Murray, Bobby Ortega

Jan 14, 2021

Certified Benz & Beemer responded

Dear Alyssa: We couldn't be more pleased to hear about your terrific car buying experience working with Bobby, Dennis and Nissa. We are grateful for your kind words and support. Please let us know when we can provide you with another 5 Star experience in the future.

January 09, 2021

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Employee Rating

The team was super responsive to my inquiry, and the transaction was very easy. They did a great job cleaning up the car as well. Thanks! More

by AZMISSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nissa Juarez, Alexander Smith

Jan 10, 2021

Certified Benz & Beemer responded

Dear AZMISSB: You are welcome and we appreciate that you shared your feedback with us. We are glad that you found our sales process to be so easy. Thanks so much for choosing CBB and we look forward to being there for you in the future.

December 28, 2020

Dealership Rating
Employee Rating

A very poor car buying experience. I struggled to feel comfortable with the first salesman. Felt to me like they were looking to maximize making as much as they could from this one purchase, not grooming More

by E Hamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Andy Manahl , Ricardo Padilla

Jan 15, 2021

Certified Benz & Beemer responded

Dear Mr. Hamilton: When I read your review, I immediately reached out to you to let you know that we try to provide our customers with a top notch experience and we failed to do so in your case. I expressed my concern and requested that you contact me to let me know how we fell short and if there is anything that we could do to make it right. I am glad that we were able to discuss this and that you were able to obtain a new Corvette from another dealership. I appreciate your feedback and will use it as part of staff training to improve our communication with customers. Sincerely, Jack Schneider, Owner

Dec 28, 2020

Certified Benz & Beemer responded

Dear Mr. Hamilton: I am very disappointed to hear about your car buying experience at CBB. We try to provide each of our customers with a top notch experience and we failed to do so in your case. I am especially concerned about your claim that we lied to you. It certainly would be helpful if I can find out where and how we fell short and to see if there is anything that we can do to make it right. I would greatly appreciate it if you could please call me at the dealership at your earliest convenience to see if I can help. Sincerely, Jack Schneider, Owner

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