Mark Mozdziez | Page 54

I won't give too many details - but my car didn't work when I went to pick it up so they fixed it - and it still didn't work - so they drove to NYC to get it - then fixed it and returned it to NYC - then when I went to pick it up so they fixed it - and it still didn't work - so they drove to NYC to get it - then fixed it and returned it to NYC - then it broke again - but I was upstate NY - they drove all the way up with a loaner. These guys go so far above and beyond for all the big stuff and all the little stuff. Super responsive. And while Rob was my sales person - who stayed on this all the way through all this - Mark was great in Rob's absence being there long past regular hours. I was so impressed with everyone for making this difficult situation so much better. Too often women aren't treated well in dealerships - NOT here - these guys turned hand flips to make this right. and the did!! I haven't had the car very long - but when its time to buy another one - I'm going here. More

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Perfect service very kind at drop off. Helped me with my loaner and I was put of there quickly. Car was to my satisfaction. Wood recommend loaner and I was put of there quickly. Car was to my satisfaction. Wood recommend More

by LucyPlaca Verified Customer Verified Customer

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Alex, Mark and Videsh were all awesome in each portion of my visit with Mini of Ramsey. I was initially in for service on my 2010 Cooper HT for some electrical issues. Mark called and very empathetically lai my visit with Mini of Ramsey. I was initially in for service on my 2010 Cooper HT for some electrical issues. Mark called and very empathetically laid out all the details of my issue and what was causing it. I opted to trade in my car and go for a new Lease of which both Alex and Videsh helped me stick to an initial budget I had set while also getting me into a car that I was very much interested in. Thanks Mini of Ramsey! More

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Great experience overall. I got wrong booking but the service team accepted my request of service on the spot and performed the service quickly. The staff was friendly. service team accepted my request of service on the spot and performed the service quickly. The staff was friendly. More

by bluevane.kimyg Verified Customer Verified Customer

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Friendly staff and amazing coffee! Super clean and fast service! I will recommended! Definitely I’ll coming back!!! I love my Mini Cooper! Thank you guys! service! I will recommended! Definitely I’ll coming back!!! I love my Mini Cooper! Thank you guys! More

by LLOAIZA1 Verified Customer Verified Customer

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Excellent service and follow up--Everyone is courteous and communicative! They gave me a loaner and it was spectacular--I am considering trading my car in for a new one! and communicative! They gave me a loaner and it was spectacular--I am considering trading my car in for a new one! More

by LRNMUSTO Verified Customer Verified Customer

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Great experience!! I do miss the car wash that use to occur with the service in the past. Friendly staff and great environment.Smooth Transaction. occur with the service in the past. Friendly staff and great environment.Smooth Transaction. More

by JJENDAYI Verified Customer Verified Customer

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A well known cynic, I approach my need to visit dealership service departments with a grain of salt. My experience at MINI of Ramsey allayed my fears and trepidation, for Mark, Ysrael and Hassan ma dealership service departments with a grain of salt. My experience at MINI of Ramsey allayed my fears and trepidation, for Mark, Ysrael and Hassan made my 48 mile drive well worth it. They all are so very knowledgeable and personable, and easily explained things which needed explaining. They did an awesome job, and I couldn’t be more pleased! Also, a shout-out to Andrea, who scheduled my appointment and loaner car, and of course the whole team, including the big kahuna, Mike T., Alexandra and Spiro. More

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We have been using this dealership for 14 years and have purchased 7 cars from them. Spiro has been our go to sales guy and Mark our go to service guy. They do a great job and Mark is always on top of keepi purchased 7 cars from them. Spiro has been our go to sales guy and Mark our go to service guy. They do a great job and Mark is always on top of keeping me in the loop with all the work, especially when I’m brining multiple Mini’s down back to back. He gets it all done and keeps it all organized for us. These guys are great and would recommend anyone to them! More

by PHIL68 Verified Customer Verified Customer

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Staff is friendly and professional. Schedule time to Staff is friendly and professional. Schedule time to have car service was running on time and they didn’t excellent job of maintaining my mini. Staff is friendly and professional. Schedule time to have car service was running on time and they didn’t excellent job of maintaining my mini. More

by JULANENACHBAUR Verified Customer Verified Customer

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