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Mark Mozdziez
609 Reviews
609 Reviews
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609 Reviews of Mark Mozdziez
November 26, 2020
The service department has gotten better, the professionalism is noticeable . The quality of work overall is better. I like the updating in real time by text and video by the technician, this tim professionalism is noticeable . The quality of work overall is better. I like the updating in real time by text and video by the technician, this time around it wasn’t done , I think it should be something mini of ramsey should do with all appointments. More
by SONNET0310
Verified CustomerOther Employees Tagged: Ryan Patti
November 24, 2020
The check in process was easy, updates were provided. Upset that the system was not reset - still says 01/2021 3000 miles (has been this since early 2020) even though the work was performed. Upset that the system was not reset - still says 01/2021 3000 miles (has been this since early 2020) even though the work was performed. More
by mellowgilbo1958
November 20, 2020
This is my second mini and I have always had wonderful service at Ramsey mini. Everyone is so helpful and welcoming. Mark in service went out of his way to follow up on a call I had made to him regardin service at Ramsey mini. Everyone is so helpful and welcoming. Mark in service went out of his way to follow up on a call I had made to him regarding a new key. That is just a little example of how this dealership runs. Very organized. Love the MINI!!!!! More
by nsonett
Other Employees Tagged: Spiro Bogris
November 12, 2020
First time to use Mini service (oil change). Pleasantly surprised that the entire process went smoothly beginning from the online appointment to the completion of the service in 40 minutes. surprised that the entire process went smoothly beginning from the online appointment to the completion of the service in 40 minutes. More
by raypsalazar
November 11, 2020
As always, top notch service and customer care!!! So thankful for a great dealership and service experience! You guys really care and it always shows. thankful for a great dealership and service experience! You guys really care and it always shows. More
by LKBIGGIN
Other Employees Tagged: Ryan Patti, Ysreal
November 11, 2020
I ended up needing a bit more service than originally intended, and the staff was extremely generous and understanding of my situation and the circumstances around everything. I’ve been coming to this de intended, and the staff was extremely generous and understanding of my situation and the circumstances around everything. I’ve been coming to this dealer for about 5 years now, and i intend to continue to do so. More
by zach.chabora
November 11, 2020
Dealing with Mini of Ramsey is always a good experience. Service appointment making is no hassle, a loaner makes life convenient, and the work gets done so life in you MINI may continue! Service appointment making is no hassle, a loaner makes life convenient, and the work gets done so life in you MINI may continue! More
by CATHIEAROBERTS
Other Employees Tagged: Ryan Patti
November 05, 2020
Scheduling, drop off, and pick up were all quick and efficient. The staff is always attentive and very costumer service oriented. Vehicle service made easy. Thanks. efficient. The staff is always attentive and very costumer service oriented. Vehicle service made easy. Thanks. More
by Steve
Other Employees Tagged: Ryan Patti
November 02, 2020
The service at Mini of Ramsey is the best. I come from Westchester, NY to have my car taken care of because of the prompt and professional service from all the staff Westchester, NY to have my car taken care of because of the prompt and professional service from all the staff More
by LVGUNN1
Other Employees Tagged: Ryan Patti
October 28, 2020
I won't give too many details - but my car didn't work when I went to pick it up so they fixed it - and it still didn't work - so they drove to NYC to get it - then fixed it and returned it to NYC - then when I went to pick it up so they fixed it - and it still didn't work - so they drove to NYC to get it - then fixed it and returned it to NYC - then it broke again - but I was upstate NY - they drove all the way up with a loaner. These guys go so far above and beyond for all the big stuff and all the little stuff. Super responsive. And while Rob was my sales person - who stayed on this all the way through all this - Mark was great in Rob's absence being there long past regular hours. I was so impressed with everyone for making this difficult situation so much better. Too often women aren't treated well in dealerships - NOT here - these guys turned hand flips to make this right. and the did!! I haven't had the car very long - but when its time to buy another one - I'm going here. More
by samanthamfox
Other Employees Tagged: Robert Filenbaum
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