Mark Neitzke | Page 12

the service was good were told what we needed the only thing is when I had battery issues and to be there about 15 to 20 minutes after 5:00 the service techs were gone when I needed to stay at least that thing is when I had battery issues and to be there about 15 to 20 minutes after 5:00 the service techs were gone when I needed to stay at least that long More

by CEPURANJOYCE Verified Customer Verified Customer

Report | Print

Very professional, everything was explained before I approved the unanticipated work. Had to get a loaner from Enterprise since none were available but the dealership drove me over and I returned it at approved the unanticipated work. Had to get a loaner from Enterprise since none were available but the dealership drove me over and I returned it at Acura. More

by LISAGINSBURGH Verified Customer Verified Customer

Report | Print

My service advisor Mark is very personable and knowlegable. He wqs able to answer my questions and address my issues in a very professional manner. knowlegable. He wqs able to answer my questions and address my issues in a very professional manner. More

Report | Print

Great service and timely service. I have been a customer for 4 years and my experience has been always great. I have been a customer for 4 years and my experience has been always great. More

by PREINOSO Verified Customer Verified Customer

Report | Print

Everything was great and they fixed my problem even though I did not have an appointment. though I did not have an appointment. More

by cdis84 Verified Customer Verified Customer

Report | Print

Very knowledgeable service advisor. Give updates while I was waiting. It took only half an hour to get the work done. Give updates while I was waiting. It took only half an hour to get the work done. More

by aslamkhan59 Verified Customer Verified Customer

Report | Print

I used to hate going to dealers for service. ....till I got my MDX. Arlington Acura always provides great service for my MDX and I always feel like the techs and service writers know the car an ....till I got my MDX. Arlington Acura always provides great service for my MDX and I always feel like the techs and service writers know the car and know what it needs. Mark N. saved me from being stranded by discovering a failing battery. Thanks...! More

by Sea93 Verified Customer Verified Customer

Report | Print

The men in the service department are always courteous, honest, and very helpful. I have never had to bring my car back for the same problem it is always fixed right the first time. honest, and very helpful. I have never had to bring my car back for the same problem it is always fixed right the first time. More

by eandstu Verified Customer Verified Customer

Report | Print

Arlington Acura has serviced my cars for 21 years. I appreciate the attention to customer satisfaction on the part of every staff member. Chris always details the what and why items may need attenti I appreciate the attention to customer satisfaction on the part of every staff member. Chris always details the what and why items may need attention and I trust him on these matters. More

Report | Print

I continue to buy cars here because the service department is amazing! Mark is courteous, accurate, and helpful. The service dept was packed on Saturday, there were no online appointments availabl department is amazing! Mark is courteous, accurate, and helpful. The service dept was packed on Saturday, there were no online appointments available but my tire was going flat. They squeezed me in anyway and I was able to drive out with a new tire! More

Report | Print