Mark Neitzke
Mark Neitzke at Arlington Acura in Palatine

Mark Neitzke | Page 13

Assistant Service Manager

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

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426 Reviews
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426 Reviews

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426 Reviews of Mark Neitzke

May 02, 2022

Dealership Rating
Employee Rating

Very helpful, great service all the time always friendly I have the best truck for my family. More

by MRTHURMOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Arlington Acura in Palatine responded

Thanks for sharing your thoughts about your experience with Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!

April 30, 2022

Dealership Rating
Employee Rating

Mark in the service department consistently provides outstanding service. We count on him to give good advice and to genuinely care about us as customers. Thanks Mark, for the many years of excellent More

by BARRYHWEINBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Arlington Acura in Palatine responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 29, 2022

Dealership Rating
Employee Rating

Mark is the best service manager. Works with me everytime my car is in for service. Looks for the best deal for what the car needs. Always checks to see if a fix is covered under warr More

by DKKISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2022

Arlington Acura in Palatine responded

Thank you so much for your kind words for Mark, and for taking the time to leave us this wonderful feedback!

April 27, 2022

Dealership Rating
Employee Rating

East or west Mark in service is the best. little rich of service but worth it More

by RHIRANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2022

Arlington Acura in Palatine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again.

April 26, 2022

Dealership Rating
Employee Rating

They are very accommodating and have a great turn around time. They are very refreshing after dealing with motor works. More

by TIERNEY.MULLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Aamer Ali, Steve Farmandi , James Hochberg

Apr 26, 2022

Arlington Acura in Palatine responded

We appreciate your business, Tierney, and our team looks forward to serving you again soon!

April 25, 2022

Dealership Rating
Employee Rating

Had a great experience. Mark kept me informed the whole time and even sent pictures during the service visit. Victor also drove me to and from my house while my car was bei More

by Acura RDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor (dropped me off at my house while car was being serviced)

Apr 26, 2022

Arlington Acura in Palatine responded

Thank you for choosing Arlington Acura in Palatine, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 25, 2022

Dealership Rating
Employee Rating

Excellent service, courteous staff, reasonable prices. Complete transparency and honestly. Everything is done right the first time. More

by Rg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2022

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.

April 25, 2022

Dealership Rating
Employee Rating

Great service. Fast and efficient. Friendly environment. Mark Neitzke is very knowledgeable. I would like to rate 5 stars More

by ELACHKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2022

Arlington Acura in Palatine responded

Thank you for your business and this review. We're happy to hear Mark was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 24, 2022

Dealership Rating
Employee Rating

I purchased my tires from this dealership a couple of years ago and my tire recently was losing air. There was a nail in my tire and the dealership took me immediately and repaired my tire free of char More

by KATHIE.A.APEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Aamer Ali

Apr 25, 2022

Arlington Acura in Palatine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Kathie, and don't hesitate to let us know if we can be of further assistance.

April 23, 2022

Dealership Rating
Employee Rating

Jim, Mark, Omar did excellent job on my car. It was an expensive repair, I hope it was worth to do it on my old car. More

by skirpich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Hochberg

Apr 25, 2022

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

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