They kept me informed throughout the service appt, and it
was done a little quicker than expected.
was done a little quicker than expected.
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by HKIM426
Verified Customer
Verified Customer
Dec 12, 2021 -
Arlington Acura in Palatine responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!
It is a pleasure to go to the dealership and get in and
get out for fast service…. Well done
get out for fast service…. Well done
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by fahey12
Dec 10, 2021 -
Arlington Acura in Palatine responded
We are very happy to hear Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Dec 11, 2021 -
fahey12 responded
I have been going to Arlington Acura for years and their service is top notch!
During a time when excellent service is so hard to come
by, Arlington Acura continues to surpass expectations. Mark Neitzke is a true service professional. He provided fast service, excellent options and
by, Arlington Acura continues to surpass expectations. Mark Neitzke is a true service professional. He provided fast service, excellent options and superior communication. This SERVICE team is the reason why I'll be contacting the SALES team in the New Year. Top notch EVERY time. Thank you, Arlington Acura. You are the BEST!
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by michele.rath
Dec 08, 2021 -
Arlington Acura in Palatine responded
Thank you, Michele, it's great to hear that Mark and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!
Mark at service and his mechanic were great couldn’t do a
better job great
better job great
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by Sapps5fsmily
Verified Customer
Verified Customer
Dec 06, 2021 -
Arlington Acura in Palatine responded
Thank you for taking the time to share your feedback with us. Mark and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
They continue to provide excellent top notch service.
They are knowledgeable and tell you exactly what is going on with your car. They do not recommend service that is not needed. I have continued to hav
They are knowledgeable and tell you exactly what is going on with your car. They do not recommend service that is not needed. I have continued to have them service my vehicles for over 15 years. I highly recommend them.
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by MCJBuddy
Verified Customer
Verified Customer
Dec 04, 2021 -
Arlington Acura in Palatine responded
Thanks for sharing your thoughts about your experience with Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!
all went smooth, came for updates, oil change and
rotation. car was washed, i was taken home and brought back several hours later
rotation. car was washed, i was taken home and brought back several hours later
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by AUTOLIST
Verified Customer
Verified Customer
Nov 30, 2021 -
Arlington Acura in Palatine responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine; we look forward to having you as one of our valued customers for many more years to come!
I strongly recommend Arlington Acura service. Their
I strongly recommend Arlington Acura service.
Their actions are aimed to keep customers for the long run. They know their vehicles, do exactly w
I strongly recommend Arlington Acura service.
Their actions are aimed to keep customers for the long run. They know their vehicles, do exactly what they say at a reasonable price. What more could you ask?
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by Tacco
Verified Customer
Verified Customer
Other Employees Tagged:
James Hochberg
Nov 30, 2021 -
Arlington Acura in Palatine responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Mark is always helpful and amazing! I always have a good
experience When I take my car for service!
experience When I take my car for service!
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by Patrickgsm84
Nov 27, 2021 -
Arlington Acura in Palatine responded
Thank you for choosing Arlington Acura in Palatine, your feedback and rating mean a lot to us. We're glad Mark and our team were able to help, and we look forward to seeing you again!
Another great experience from Acura in Palatine. Thank
you to Mark and Aamer.
The issue was diagnosed fast and corrected.
you to Mark and Aamer.
The issue was diagnosed fast and corrected.
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by thomas8815
Verified Customer
Verified Customer
Nov 27, 2021 -
Arlington Acura in Palatine responded
Thank you for taking the time to share your feedback with us, Thomas! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Excellent service on repairs always.Mark was my customer
rep and he always does a great job. Very efficient and knowledgeable.
rep and he always does a great job. Very efficient and knowledgeable.
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by deputyed1
Nov 27, 2021 -
Arlington Acura in Palatine responded
Thank you for your review and kind words for Mark. We appreciate your business and our team looks forward to serving you again soon!
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