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Mark Neitzke
Mark Neitzke at Arlington Acura in Palatine

Mark Neitzke | Page 18

Assistant Service Manager

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

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426 Reviews
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426 Reviews

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426 Reviews of Mark Neitzke

December 31, 2021

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Employee Rating

Mark took time to explain the problem with my car and the service options available. More

by weilfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 02, 2022

Arlington Acura in Palatine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark, and we look forward to working with you again.

December 27, 2021

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Employee Rating

Most practical and speedy. Staff are friendly. Cost is affordable. Appointments are made on timr. More

by Aslam S Zahir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Aamer Ali, Steve Farmandi , James Hochberg

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Dec 28, 2021

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.

December 17, 2021

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Employee Rating

Very happy with the service I always receive.and Mark is great at explaining things. More

by SDANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 18, 2021

Arlington Acura in Palatine responded

Thank you so much for taking the time to leave us a great review. We're thrilled to hear that you found your experience with Mark to be a positive one.

December 16, 2021

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Employee Rating

Excellent service as always! I come to this dealer for all my service needs and they are prompt and easy to schedule appointments More

by COLLEENIRVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 16, 2021

Arlington Acura in Palatine responded

Colleen, Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear we delivered such a great experience!

December 16, 2021

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Employee Rating

Excellent service very fast and clean They explain very clearly the condition of the vehicles and good treatment….. More

by ULISESOCHOA1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aamer Ali, Adrian Pawlikowski , Derec Jordan, Sergio Ramos

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Dec 16, 2021

Arlington Acura in Palatine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!

December 16, 2021

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Employee Rating

The service department was professional, timely and complete. The price for the work very reasonable. More

by L.SCHMITT1313
Recommend Dealer
Yes
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Dec 16, 2021

Arlington Acura in Palatine responded

We appreciate your business and our team looks forward to serving you again soon!

December 15, 2021

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Employee Rating

Excellent service department. Took care of all my concerns. Thank you Mark really appreciate your help. More

by sussman4509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 15, 2021

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mark here at Arlington Acura in Palatine.

December 13, 2021

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Employee Rating

Mark and the service dept team are always honest, fair, and the work is excellent. More

by MJABRAHAM7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 13, 2021

Arlington Acura in Palatine responded

Thank you for taking the time to leave us a great review. We're happy to hear that Mark and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 13, 2021

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Employee Rating

Acura of Palatine is one of best dealerships in Illinois! I drive an hour just for their service! More

by MLAMB36AC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Grubbs

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Dec 13, 2021

Arlington Acura in Palatine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 13, 2021

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Employee Rating

Great, friendly service with quality work! Through inspection and helpful with recommendations on what needs to be addressed now versus later. More

by Steve61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 13, 2021

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

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