Mark Neitzke
Mark Neitzke at Arlington Acura in Palatine

Mark Neitzke | Page 2

Assistant Service Manager

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

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426 Reviews
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426 Reviews

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426 Reviews of Mark Neitzke

May 03, 2023

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Employee Rating

Very pleased with the service and how Mark took care of us. He was prompt in responding and adequately informed us what was needed and future service required. More

by nealfeld
Service Price Transparency
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Recommend Dealer
Yes

April 29, 2023

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Mark the service manager was exceptional. He was thorough. and considerate of my time and financial constraints. More

by Anne Hegland
Service Price Transparency
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Recommend Dealer
Yes

April 13, 2023

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My 23 year experience with the service staff has been worth 5 stars each and every time!! More

by Marcie
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Recommend Dealer
Yes

March 31, 2023

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Mark in the service department is always helpful, honest and professional! I would go back to this dealer. More

by Suzyk
Service Price Transparency
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Recommend Dealer
Yes
Apr 03, 2023

Arlington Acura in Palatine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arlington Acura In Palatine! If you have any further questions, please give us a call. We're always happy to help!

February 04, 2023

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Employee Rating

Mark Neitzke and all other service dep. staff members are working there for years and always provide great service. More

by LBIRGER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 06, 2023

Arlington Acura in Palatine responded

Thanks for sharing about your experience with Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!

January 31, 2023

Dealership Rating
Employee Rating

We’ve been using the service department for multiple vehicles and always received a great service. More

by 333386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Arlington Acura in Palatine responded

Thank you for choosing Arlington Acura in Palatine. Your feedback and rating mean a lot to us. We're glad Mark was able to help, and we hope to see you again!

January 31, 2023

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Employee Rating

Prompt and honest service. Don't like the credit card surcharge though. The cashier was also very pleasant and professional. More

by rennwanz
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 01, 2023

Arlington Acura in Palatine responded

We are very happy to have provided you with such a positive experience! Mark and our team sincerely value your business and look forward to your next visit.

January 31, 2023

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Employee Rating

The Arlington Height Acura Service Department is terrific. I've used their service department for over 20 years. Always dependable, reliable and honest. More

by al30
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 01, 2023

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

January 31, 2023

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Employee Rating

Customer sinc 1990. Service is very expensive and I hate the credit charge but generally trust Mark and Chris to be honest about what is needed and service department si More

by LENNYS9X
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark

Feb 01, 2023

Arlington Acura in Palatine responded

Thank you, Lenny! Chris and Mark appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

January 24, 2023

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Employee Rating

Accurately diagnosed the cause of my issue over the phone. Confirmed during my same day appointment. More

by phildusza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Arlington Acura in Palatine responded

Thank you for choosing Arlington Acura in Palatine; we look forward to having you as a valued customer for many years to come!

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