Mark Neitzke | Page 22

Outstanding service department. We had a bad experience with our first salesman when purchasing the SUV. After contacting the general manager, we received excellent sales service. The overall experience we with our first salesman when purchasing the SUV. After contacting the general manager, we received excellent sales service. The overall experience we had with Arlington Acura in Palatine was much better than the other Acura dealerships in the surrounding area. We highly recommend and would purchase a future Acura vehicle with Arlington Acura without hesitation. More

by STICK.PLAY Verified Customer Verified Customer

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The service department at Arlington Acura has always taken care of the routine maintenance on my cars, as well as the occasional emergencies for over 20 years. I have trust in their recommendations for taken care of the routine maintenance on my cars, as well as the occasional emergencies for over 20 years. I have trust in their recommendations for repairs, and they make me feel that they care about me as a customer. They have been very accommodating. More

by Jane Verified Customer Verified Customer

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If the world was coming to an end and there was one place I would feel taken care of it would be Arlington Acura. It is my safe space. I would feel taken care of it would be Arlington Acura. It is my safe space. More

by JHARRITY374 Verified Customer Verified Customer

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The best service and care not only for a car but for the customer as whole. Thank you!! Highly recommend for all your car needs! customer as whole. Thank you!! Highly recommend for all your car needs! More

by LISA Verified Customer Verified Customer

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Mark was awesome - friendly, easy going, trustworthy. Had me in and out in under an hour. The appointment time at 7 AM also works great with my schedule. me in and out in under an hour. The appointment time at 7 AM also works great with my schedule. More

by RENEE Verified Customer Verified Customer

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Mark is GREAT. Very detailed oriented and responsive. Have been goint there for over 20 years. I feel like I am in their family, ha! Have been goint there for over 20 years. I feel like I am in their family, ha! More

by bubbath1 Verified Customer Verified Customer

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Service Department is EXCELENT. The team is always polite, informative, and fair. The quality of the Service Repair team work is also always EXCELLETNT. I have never had any surprises with extra wor polite, informative, and fair. The quality of the Service Repair team work is also always EXCELLETNT. I have never had any surprises with extra work needed. The waiting room is large with comfortable furniture including computer work stations. I've been using Arlington Acura sales and service department for over 20 years, without any issues. I have highly recommended them to my family and friends, as I do for anyone else reading this review. More

by al30 Verified Customer Verified Customer

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Always reliable and efficient ! Typically on time and an hour or less for routine service hour or less for routine service More

by ottencarol Verified Customer Verified Customer

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Staff are always professional , courteous & always on time with repairs . Thanks Jeremy & Mark ! I would recommend the service dept .to anyone with an Acura. Great job. time with repairs . Thanks Jeremy & Mark ! I would recommend the service dept .to anyone with an Acura. Great job. More

by rcsorce Verified Customer Verified Customer

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Everyone in service are wonderful they really are. Thank you for all that you do. 😃 you for all that you do. 😃 More

by DANCE71MLS Verified Customer Verified Customer

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