Mark Neitzke
Mark Neitzke at Arlington Acura in Palatine

Mark Neitzke | Page 23

Assistant Service Manager

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

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426 Reviews
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426 Reviews

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426 Reviews of Mark Neitzke

June 22, 2021

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Employee Rating

The service departgot me in quick. Fixed my issue within a fair amount of time! I was very satisfied! More

by PLKAZ1
Recommend Dealer
Yes
Jun 22, 2021

Arlington Acura in Palatine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 18, 2021

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Employee Rating

Had to wait for the part but they kept me updated and did the job with no fuss and no attempt “find” other stuff. Happy More

by RPASSJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz

Jun 18, 2021

Arlington Acura in Palatine responded

Thank you for your review, we truly appreciate your patience! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

June 17, 2021

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Employee Rating

Excellent customer service by the service team. They answered all my questions when asked and the wait was less then an hour for my transmission problem More

by HITANEPATEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz

Jun 17, 2021

Arlington Acura in Palatine responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

June 15, 2021

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Employee Rating

Aamer was helpful to me and he was very polite and professional. Mark was very helpful also, he was responsive to my request and provided answers quickly. More

by WENDELLWYANG
Recommend Dealer
Yes

Other Employees Tagged: Aamer Ali

Jun 15, 2021

Arlington Acura in Palatine responded

Wendell, It's great to hear that Aamer and Mark were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!

June 10, 2021

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Employee Rating

Listen to me.... if you're looking at Acura products, ARLINGTON ACURA has the best PEOPLE working from sales to service (ESPECIALLY SERVICE) to make sure you get matched with the vehicle you want at the More

by greenspan930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Aamer Ali, Agron Useini, Adrian Pawlikowski , Jeremy Hardman, Omar Shabaz

Jun 10, 2021

Arlington Acura in Palatine responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Arlington Acura in Palatine!

June 07, 2021

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Employee Rating

Jeremy and Marc took great care of us and great communication. They always make the experience really good. So glad you have a great team, More

by MANNING824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Hardman, Omar Shabaz

Jun 08, 2021

Arlington Acura in Palatine responded

Thank you for your business and this review. We're happy to hear that Jeremy and Mark were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 03, 2021

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Employee Rating

Minimal waiting. Courteous service from the service writer. My car was finished and ready to go in a time suitable to my schedule. Nice job. More

by SYMONIZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2021

Arlington Acura in Palatine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mark and our service team, and don't hesitate to let us know if we can be of further assistance.

June 01, 2021

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Employee Rating

As usual, I was met by a friendly and knowledgeable service employee, Mark, who explained the service that was needed. While in the waiting room and without pressure, Chris gave me an update and I ag More

by Newcar17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark

Jun 01, 2021

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

May 27, 2021

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Employee Rating

The people (Jeremy, Mark, Chris, Amer & Omar, no matter how busy, they take time to take your questions, and honest enough to tell you that they can or can’t take you. Honesty and Efficiency and always More

by jvilladolid0125
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz

May 28, 2021

Arlington Acura in Palatine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

May 26, 2021

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Employee Rating

Mark always makes sure I get great service in a timely fashion! I appreciate the fantastic customer service and my car always runs very well! More

by janezic0615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2021

Arlington Acura in Palatine responded

We are very happy Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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