Mark Neitzke | Page 23
Assistant Service Manager
Arlington Acura in Palatine
1275 E Dundee Rd
Palatine, IL 60074
426 Reviews
Write a Review426 Reviews of Mark Neitzke
June 18, 2021
Had to wait for the part but they kept me updated and did the job with no fuss and no attempt “find” other stuff. Happy the job with no fuss and no attempt “find” other stuff. Happy More
Other Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz
June 17, 2021
Excellent customer service by the service team. They answered all my questions when asked and the wait was less then an hour for my transmission problem answered all my questions when asked and the wait was less then an hour for my transmission problem More
Other Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz
June 15, 2021
Aamer was helpful to me and he was very polite and professional. Mark was very helpful also, he was responsive to my request and provided answers quickly. professional. Mark was very helpful also, he was responsive to my request and provided answers quickly. More
Other Employees Tagged: Aamer Ali
June 10, 2021
Listen to me.... if you're looking at Acura products, ARLINGTON ACURA has the best PEOPLE working from sales to service (ESPECIALLY SERVICE) to make sure you get matched with the vehicle you want at the ARLINGTON ACURA has the best PEOPLE working from sales to service (ESPECIALLY SERVICE) to make sure you get matched with the vehicle you want at the price that works with your budget. EVERYONE at AA conducts business professionally, with respect and makes the process of buying a car a very pleasant experience. HIGHLY RECCOMMEND More
Other Employees Tagged: Christopher Clark, Aamer Ali, Agron Useini, Adrian Pawlikowski , Jeremy Hardman, Omar Shabaz
June 07, 2021
Jeremy and Marc took great care of us and great communication. They always make the experience really good. So glad you have a great team, communication. They always make the experience really good. So glad you have a great team, More
Other Employees Tagged: Jeremy Hardman, Omar Shabaz
June 01, 2021
As usual, I was met by a friendly and knowledgeable service employee, Mark, who explained the service that was needed. While in the waiting room and without pressure, Chris gave me an update and I ag service employee, Mark, who explained the service that was needed. While in the waiting room and without pressure, Chris gave me an update and I agreed to an additional service. My car was washed and ready in a very reasonable amount of time. I have all of my service done at this dealership and they always do a great job, treating me with respectful and friendly service. More
Other Employees Tagged: Christopher Clark
May 27, 2021
The people (Jeremy, Mark, Chris, Amer & Omar, no matter how busy, they take time to take your questions, and honest enough to tell you that they can or can’t take you. Honesty and Efficiency and always how busy, they take time to take your questions, and honest enough to tell you that they can or can’t take you. Honesty and Efficiency and always helping you with solutions to fix your car problems are # 1 on my criteria for excellent customer service. More
Other Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz

