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Mark Neitzke
Mark Neitzke | Page 28
Assistant Service Manager
Arlington Acura in Palatine
1275 E Dundee Rd
Palatine, IL 60074
426 Reviews
426 Reviews of Mark Neitzke
October 30, 2020
As usual, the staff at Arlington Acura were courteous and professional! My tires were replaced, the car washed and particular issues explained to me with no forced pressure. I recommend them highly! professional! My tires were replaced, the car washed and particular issues explained to me with no forced pressure. I recommend them highly! More
by robgough
Verified CustomerOther Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz
October 26, 2020
Oil change - wait time 1.25min , too long for this type of service , coupons should be matched From other dealership, service suggestions should be explains during service not after of service , coupons should be matched From other dealership, service suggestions should be explains during service not after More
by DAVID_ZUROWSKI
Other Employees Tagged: Aamer Ali
October 22, 2020
Outstanding effective service, everything explained and executed quickly, everyone was friendly and continuously helping. Fast, courteous, efficient, honest. Thank you to chase for going above and beyond m executed quickly, everyone was friendly and continuously helping. Fast, courteous, efficient, honest. Thank you to chase for going above and beyond my expectations! More
by GBUCKO52
Other Employees Tagged: Dustin McConaughy, Aamer Ali, Ideen Ghaffari , Jeremy Hardman, Chase Rohrman
October 19, 2020
I bought my car at Arlington Acura and I’ve been getting my cars services done at Arlington since the beginning. Mark has always taken good care of me and my car. I like that he’s upfront about what is requ my cars services done at Arlington since the beginning. Mark has always taken good care of me and my car. I like that he’s upfront about what is required during each visit so there are no surprises. I have been happy with your entire Service team. I never feel pressured into anything. They help prioritize what needs to be done right away and what can wait. I appreciate the honesty and the great work. More
by priyagpatel
October 15, 2020
Those guys treat me my family every time I come in. It doesn’t matter who helps me they all say hi and talk to me. I love those guys. You get what you pay for and pay for what you get is so true here. E doesn’t matter who helps me they all say hi and talk to me. I love those guys. You get what you pay for and pay for what you get is so true here. Everything is always done perfectly. Thank you to omar and his entire team!! More
by UALAV8
Other Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz
October 13, 2020
Service reps are respectful and not pushy, blending the right level of information and recommendations. They are also very respectful of your time when scheduling appointments and service. right level of information and recommendations. They are also very respectful of your time when scheduling appointments and service. More
by Dave.carroll
October 12, 2020
Brought car in for recall inspection for air bags. Inspection was done in a timely fashion. No additional work was needed. Well explained by Service Consultant. bags. Inspection was done in a timely fashion. No additional work was needed. Well explained by Service Consultant. More
by Katzfan3
October 02, 2020
During a time when everything seems to be falling down, Arlington Acura has risen to the challenge and provided consistent stellar safe service. Thank you! Arlington Acura has risen to the challenge and provided consistent stellar safe service. Thank you! More
by michele.rath
Other Employees Tagged: Woman at the check-out counter | She was awesome too!
September 30, 2020
Appreciate the great customer service and communication throughout my service visit. From knowing my name as I get out of the car at drop off to texts and calls with updates, it's always a pleasure. throughout my service visit. From knowing my name as I get out of the car at drop off to texts and calls with updates, it's always a pleasure. More
by Katconnect
