Mark Neitzke | Page 27

Jeremy and team were great as always. I keep buying Acura's because of their great service. 3 Acura's still going strong because of Jeremy and team. if he isn't there the others pitch in and it is fun Acura's because of their great service. 3 Acura's still going strong because of Jeremy and team. if he isn't there the others pitch in and it is fun to come see them every 3 or 4 months. Chris, Mark, Omar, Aamer. More

by Kman Verified Customer Verified Customer

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I appreciate the great services for the past 11 years for my Acura MDX since I move from Phoenix to Chicago here. I think most of the service advisors are really good. They think from the customer’s perspect my Acura MDX since I move from Phoenix to Chicago here. I think most of the service advisors are really good. They think from the customer’s perspective. For example, Jeremy, Aamer, Chris, just to name a few. More

by HENG.CHEN Verified Customer Verified Customer

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Mark in service kept me updated as to what was happening with my car. It was an easy process which was because of him. I was so happy to be working with Mark because I knew exactly what was going on with my with my car. It was an easy process which was because of him. I was so happy to be working with Mark because I knew exactly what was going on with my car. I definitely will be returning to this Acura dealership. More

by janetpomorantz Verified Customer Verified Customer

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I've two Acura RDXs (17 and 20) and I get both of them serviced at this dealership solely because of the professionalism demonstrated by Jeremy. Jeremy is helpful, courteous, understanding, friendly, kno serviced at this dealership solely because of the professionalism demonstrated by Jeremy. Jeremy is helpful, courteous, understanding, friendly, knowledgeable, and extremely honest & transparent. I've worked a couple of times with Mark as well, and I had the same experience. Both Jeremy and Mark makes vehicle maintenance an easy affair! More

by Sid Sanghi Verified Customer Verified Customer

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Excellent service Mark was very efficient and Excellent service Mark was very efficient and communicated everything to me as the service progressed I also appreciated the loaner car Very good Excellent service Mark was very efficient and communicated everything to me as the service progressed I also appreciated the loaner car Very good service department More

by russellglantz Verified Customer Verified Customer

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I can’t believe you guys are making me write 25 words about this survey. Service was great! They even vacuumed and washed my car! Keep doing what you doing! That’s why I always come back for servicing on about this survey. Service was great! They even vacuumed and washed my car! Keep doing what you doing! That’s why I always come back for servicing on my car. Service department is the reason why I would buy my next car from your location. More

by XPRESS142 Verified Customer Verified Customer

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Mark and the rest of the team are awesomeI’m very happy Mark and the rest of the team are awesome I’m very happy with your service at this dealership they are very knowledgeable I seem to always get the Mark and the rest of the team are awesome I’m very happy with your service at this dealership they are very knowledgeable I seem to always get the work done in a timely manner More

by SCANTAL Verified Customer Verified Customer

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I have always had outstanding service at this dealership. All of the current Service Managers are knowledgable, friendly, and professional. Website needs some work though.... All of the current Service Managers are knowledgable, friendly, and professional. Website needs some work though.... More

by amyvicroysmith Verified Customer Verified Customer

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I went into Arlington Acura after receiving a recall notice (airbag inflator)on my 2002 Acura MDX. I was greeted by service manager Mark Neitzke. He got me checked in right away and explained the servic notice (airbag inflator)on my 2002 Acura MDX. I was greeted by service manager Mark Neitzke. He got me checked in right away and explained the service being done and a completion time. He noticed a piece of tape covering a red light on my dash. He had the service team check for the problem and it was another factory recall for the front left shoulder belt buckle. The part was not in stock and needed to be ordered. Mark called me back to set up the next appointment. Again the service was fast and professional. I'm sold !!! In the future when servicing, or buying a new or used vehicle I am going to Arlington Acura. Great Job !!! More

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Mark is always professional over the many years I have worked with him. He takes care of my check-in quickly and gets me on my way. Keep up the good work. worked with him. He takes care of my check-in quickly and gets me on my way. Keep up the good work. More

by david Verified Customer Verified Customer

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