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Mark Neitzke
Mark Neitzke | Page 32
Assistant Service Manager
Arlington Acura in Palatine
1275 E Dundee Rd
Palatine, IL 60074
426 Reviews
426 Reviews of Mark Neitzke
June 24, 2020
Always great service, but was angered at the fact that during these difficult times the dealership has elected that their sales staff not wear masks. I believe that is just so irresponsible and lacks of a during these difficult times the dealership has elected that their sales staff not wear masks. I believe that is just so irresponsible and lacks of any real caring towards their own customers. They are more concerned about sales than customers. I will never buy a car from there again, and am currently looking into another dealership for service work. Shame on you More
by MFINK_2
Verified CustomerOther Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz
June 18, 2020
Mark Is Knowledgeable, friendly, fair explained repair very clear. Mark is great and always returns my calls promptly, very attentive to your needs alway. I am happy with the service he provided. very clear. Mark is great and always returns my calls promptly, very attentive to your needs alway. I am happy with the service he provided. More
by lillian.belmonte
June 16, 2020
They did an excellent job of communicating with me throughout the entire process of getting my car repaired and returned when I needed it. The car was cleaned and looked like new when I picked it up. throughout the entire process of getting my car repaired and returned when I needed it. The car was cleaned and looked like new when I picked it up. More
by BARON1897
June 08, 2020
REgular maintenance on 2019 MDX I always have a great experience. Mark advised me but did not (and never does) try to oversell anything. Mark is the absolute very best. I always have a great experience. Mark advised me but did not (and never does) try to oversell anything. Mark is the absolute very best. More
by JULIEMALIDA
June 08, 2020
Fast and friendly Great dealership with fast and efficient service with friendly and helpful staff! Mark was able to scheduled my appointment the same day and the work Great dealership with fast and efficient service with friendly and helpful staff! Mark was able to scheduled my appointment the same day and the work was completed in no time with a wash. Thanks! More
by Steve61
May 22, 2020
Excellent as always Excellent service always - friendly, honest, knowledgeable. I have been a customer of this dealership for over 25 years and would never think of goin Excellent service always - friendly, honest, knowledgeable. I have been a customer of this dealership for over 25 years and would never think of going elsewhere. Would highly recommend sales and service to anyone. More
by SOXGUY
Other Employees Tagged: Christopher Clark , Jeremy Hardman, Michael Nauert, Chase Rohrman, Omar Shabaz
May 06, 2020
Scheduled Maintenance Very easy to schedule appointment. Everyone I dealt with were friendly and helpful. Was offered a loaner but did not need one. Car ready as promised Very easy to schedule appointment. Everyone I dealt with were friendly and helpful. Was offered a loaner but did not need one. Car ready as promised and was washed and vacuumed. Was able to pay on line so no need to see cashier during this pandemic. More
by Jmendolia626
May 05, 2020
Oil change They are the greatest service department in the area! I have been going there for almost 25 years, used a coupon, and purchased 3 cars from their dea They are the greatest service department in the area! I have been going there for almost 25 years, used a coupon, and purchased 3 cars from their dealership. More
by LInda M
Other Employees Tagged: Jeremy Hardman, Omar Shabaz
May 05, 2020
Great service, as usual Seems to be less customers during the pandemic, so was very easy to schedule an appointment. Safety measures are in place and masks are required for b Seems to be less customers during the pandemic, so was very easy to schedule an appointment. Safety measures are in place and masks are required for both employees and customers. Overall another great experience. More
by MIKERUD
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