Mark Neitzke | Page 34
Assistant Service Manager
Arlington Acura in Palatine
1275 E Dundee Rd
Palatine, IL 60074
426 Reviews
Write a Review426 Reviews of Mark Neitzke
March 04, 2020
I service my car here and it’s been always a great experience. Work with Mark and he is very experienced and professional every time I get my car being serviced here experience. Work with Mark and he is very experienced and professional every time I get my car being serviced here More
March 03, 2020
B1 Service I brought my car in for B1 service and check some noise from back side. Great service. Pleasant and professional crews. The problem was completely sol I brought my car in for B1 service and check some noise from back side. Great service. Pleasant and professional crews. The problem was completely solved. More
March 02, 2020
We are going to be moving from the area soon and one of the biggest things I’m going to miss is my guys at Arlington Acura. Professional is the word to describe what you get at AA. They are the service Pro the biggest things I’m going to miss is my guys at Arlington Acura. Professional is the word to describe what you get at AA. They are the service Pros! They are also very personable and courteous. More
Other Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz
February 27, 2020
Great vehicle service The service department is the best! They let me know up front what needs to be done and how long it will take. Service is performed on time and for The service department is the best! They let me know up front what needs to be done and how long it will take. Service is performed on time and for the price given upfront. More
February 24, 2020
Great Service I have worked with Mark and Chris and a few occasions now. They both have gone above and beyond to make sure that everything was perfect. I appreciat I have worked with Mark and Chris and a few occasions now. They both have gone above and beyond to make sure that everything was perfect. I appreciate the attention to detail. More
Other Employees Tagged: Christopher Clark
February 24, 2020
Best Service Service always top notch./ Detailed explaation of what is needed. Service performed on time. Great job. Always offer a loaner to the customer. A plea Service always top notch./ Detailed explaation of what is needed. Service performed on time. Great job. Always offer a loaner to the customer. A pleasure to work with. More
February 11, 2020
Aweseome Service Center at Arlington Acura I can always count on the team at the Service Center at Arlington Acura to give me the best service in a timely manner and affordable cost. They alwa I can always count on the team at the Service Center at Arlington Acura to give me the best service in a timely manner and affordable cost. They alwasy go the extra mile. More
Other Employees Tagged: Jeremy Hardman
February 11, 2020
Service visit to the dealership was quick and easy. Lady behind the phone when I was making the service appointment was courteous and helped to get the appointment at the earliest available time. Service re behind the phone when I was making the service appointment was courteous and helped to get the appointment at the earliest available time. Service rep, Mark, was great. He explained the issue and what and how long it would take to fix the issue. Only reason for not giving 5-star rating was the car wash. When I got in the car after the service was done and car has gone through the car wash, there was odor of old rag/body order. More
February 10, 2020
Very Good customer support Marc who is on the desk is very welcoming with all my car issues. Very good customer support. Highly commendable and very good service. Keep it up Marc who is on the desk is very welcoming with all my car issues. Very good customer support. Highly commendable and very good service. Keep it up More

