Mark Neitzke | Page 37

Great Service Service is great. I passed by an Acura dealership that is 20 minutes away, to get to Arlington Acura in Palatine, because of the great service and pri Service is great. I passed by an Acura dealership that is 20 minutes away, to get to Arlington Acura in Palatine, because of the great service and pricing. All of the servicemen are polite, knowledgeable and professional about their work. But one stands out, and that is Aamer. He helps me to keep my vehicle maintained and on the road, because I travel a lot. Keep up the Great work Aamer. Thanks again. More

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Excellent customer service Proactive approach- discover potential problems- saving the owner time and money in the long run. In addition to completing requested service by Proactive approach- discover potential problems- saving the owner time and money in the long run. In addition to completing requested service by the owner Service is completed in a timely matter More

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Excellent Service Even for an oil change the service is top notch. They go thru the vehicle service records and make recommendations and explain the service to be perfo Even for an oil change the service is top notch. They go thru the vehicle service records and make recommendations and explain the service to be performed. More

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RDX Feels Like New Again They do such a great service job that when I leave my car feels like new again! I feel they really try hard and definitely provide personal quality cu They do such a great service job that when I leave my car feels like new again! I feel they really try hard and definitely provide personal quality customer service. More

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window fix on rdx This is the second vehicle that I have bought from this dealership. Even though I have had limited service needs since the SUV’s have been great, the This is the second vehicle that I have bought from this dealership. Even though I have had limited service needs since the SUV’s have been great, the service team has always been great!!! More

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Acura RDX 2019 first maintenance The service was done well and only within 35 minutes. The service included oil change and tires rotation. Thumbs up to Mark Neitzke for excellent cus The service was done well and only within 35 minutes. The service included oil change and tires rotation. Thumbs up to Mark Neitzke for excellent customer service! Thanks! More

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Unexpected Repair I have been bringing my car here since I purchased it and they don’t disappoint. Most recently, I hit a sinkhole in the city which required replacemen I have been bringing my car here since I purchased it and they don’t disappoint. Most recently, I hit a sinkhole in the city which required replacement of two tires, rims, alignment, etc. I had the car towed 35 miles to Arlington Acura because I don’t trust anyone else to fix it properly. Kudos to the entire service team, but especially Mark who goes above and beyond. More

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Safety recall. I have worked with Mark a couple of times now. Keep me informed on when the car would be finished while I was waiting. Very friendly and courteous. I have worked with Mark a couple of times now. Keep me informed on when the car would be finished while I was waiting. Very friendly and courteous. More

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The best dealership for support and service around. Dealing with Acura of Arlington is always a pleasure. Friendly, honest, and they always do a great job. They are also in constant communication when m Dealing with Acura of Arlington is always a pleasure. Friendly, honest, and they always do a great job. They are also in constant communication when my car is in their shop. A+ More

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Quick Body Shop Estimate Mark was friendly, knowledgeable and efficient in providing an estimate for minor body work. Will likely schedule the repair. Thanks for a great expe Mark was friendly, knowledgeable and efficient in providing an estimate for minor body work. Will likely schedule the repair. Thanks for a great experience a More

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