Mark Neitzke | Page 38
Assistant Service Manager
Arlington Acura in Palatine
1275 E Dundee Rd
Palatine, IL 60074
426 Reviews
Write a Review426 Reviews of Mark Neitzke
April 05, 2019
Total focus on customer needs They listen and apply their resources to meet needs. They respect the concerns of their clients and utilize resources to help. And they go beyond what They listen and apply their resources to meet needs. They respect the concerns of their clients and utilize resources to help. And they go beyond what is expected. More
Other Employees Tagged: Christopher Clark, Adam Lisikiewicz, Aamer Ali , John Fairbairn, Jeremy Hardman, Alex Matios, Omar Shabaz
March 16, 2019
Excellent service Mark was very knowledgeable and helpful with the service of our RDX. He kept me informed throughout the length of service and was able to get the serv Mark was very knowledgeable and helpful with the service of our RDX. He kept me informed throughout the length of service and was able to get the service finished in a timely manor as I waited. More
March 09, 2019
Best service I always get great service, fair assessments and fair pricing from this dealership. They will never make me service anything unless it really needs it I always get great service, fair assessments and fair pricing from this dealership. They will never make me service anything unless it really needs it. And once they do service something it’s always fixed or maintain. More
Other Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz
March 05, 2019
Friendly and timely service Came in for a battery matter. I was advised of a software upgrade recall. Car was cleaned on exterior and interior. Very satisfied with everything! Came in for a battery matter. I was advised of a software upgrade recall. Car was cleaned on exterior and interior. Very satisfied with everything! More
February 22, 2019
Incredibly frendly and professional service department staf The team always treats me like a valued customer. Always providing me with options on service and costs. They all are sincerely interested in my servi The team always treats me like a valued customer. Always providing me with options on service and costs. They all are sincerely interested in my service outcomes and are pleased whenever I return. I only use Arlington Acura service and parts and never regret the time and money spent. More
Other Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz
February 06, 2019
MY VISIT TODAY My visit today was consistent with every visit I have made to the dealership since I purchased my vehicle in 2017. Every employee I have encountered My visit today was consistent with every visit I have made to the dealership since I purchased my vehicle in 2017. Every employee I have encountered has been courteous helpful and very efficient. I would give customer service at Arlington Acura A+ 10. I always leave there feeling very taken care of and respected even if I just need a car wash. I leave with a good feeling every time. More
February 05, 2019
A-1 maintenance I purchased my Acura in 2014 and have been utilizing this dealership for all my maintenance. The service staff are always courteous, professional, e I purchased my Acura in 2014 and have been utilizing this dealership for all my maintenance. The service staff are always courteous, professional, engaging with their customers, friendly and very helpful. Jeremy was my service provider today, and he is always, going the extra mile. It is a very warm and welcoming dealership and wound definitely purchase another MDX there. More
Other Employees Tagged: Christopher Clark , Jeremy Hardman, Michael Nauert
February 04, 2019
19 yrs Been going to BRAG for 19 years. Always done right, always a pleasure. Can’t say thank you, enough, re: B.R. Acura service team helping me maintain my Been going to BRAG for 19 years. Always done right, always a pleasure. Can’t say thank you, enough, re: B.R. Acura service team helping me maintain my autos. They’re the best! More
Other Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz
January 21, 2019
Outstanding customer service!! I am absolutely pleased with this dealership’s attention to customer service. Their outstanding service has made me a loyal customer, and will cont I am absolutely pleased with this dealership’s attention to customer service. Their outstanding service has made me a loyal customer, and will continue to recommend them to my family & friends. More
January 04, 2019
Superior service I believe trust is number one when picking a place to have your vehicles serviced at. I love Acura vehicles and the TEAM at Arlington Acura has earned I believe trust is number one when picking a place to have your vehicles serviced at. I love Acura vehicles and the TEAM at Arlington Acura has earned my trust over the past 6 or 7 years on Four different Acura’s. In my opinion...There’s no better place to have service done to your vehicle period. More
Other Employees Tagged: Dustin McConaughy, Aamer Ali , Jeremy Hardman, Omar Shabaz

