Mark Neitzke | Page 41
Assistant Service Manager
Arlington Acura in Palatine
1275 E Dundee Rd
Palatine, IL 60074
426 Reviews
Write a Review426 Reviews of Mark Neitzke
February 08, 2018
Awesome costumer service Very attentive to costumers needs. Service Department was superb! Mark kept me updated on what was going on with my car and even brought up the issu Very attentive to costumers needs. Service Department was superb! Mark kept me updated on what was going on with my car and even brought up the issue with my rear shocks and informed me that they will take care of it while my car is covered under warranty. More
January 10, 2018
Great service and better prices for repairs. I came to Arlington Acura for an oil change and to ask about my CV boot whether it was leaking. They answered all of my questions and did my oil chan I came to Arlington Acura for an oil change and to ask about my CV boot whether it was leaking. They answered all of my questions and did my oil change in a matter of an hour. I will come back to have my CV boots axles repaired here. The price is great even if it is a genuine Acura part. I didn't want an after-market part on my vehicle. So they gave me the price for both. The Acura part was just a little bit more. But I feel it's worth it. More
December 16, 2017
outstanding service The service department is outstanding; best I have ever dealt with in 60 years of car ownership. They go the extra mile every service visit. Service The service department is outstanding; best I have ever dealt with in 60 years of car ownership. They go the extra mile every service visit. Service department is the reason I have purchased 8 Acuras from this dealership over the last 25 years. More
Other Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Michael Nauert, Chase Rohrman, Omar Shabaz, Alber Youssef
November 25, 2017
Excellent services Great place and great people to work with . Very knowledgeable , helpful and friendly. Always able to answer all questions. Make you feel comforta Great place and great people to work with . Very knowledgeable , helpful and friendly. Always able to answer all questions. Make you feel comfortable over there . More
October 24, 2017
MDXAcura Service Excellent service. Mark and Omar are very helpful, went out of their way for customer satisfaction. Very courteous and friendly. Not recommending unne Excellent service. Mark and Omar are very helpful, went out of their way for customer satisfaction. Very courteous and friendly. Not recommending unnecessary service. I have been coming to this company ever since I bought my MDX here and I never regret one single visit. More
Other Employees Tagged: Omar Shabaz
October 14, 2017
Great Customet Service The service department, specifically Mark, goes beyond the minimum for their customers. They complete the work within the timeframe and do not “nickel The service department, specifically Mark, goes beyond the minimum for their customers. They complete the work within the timeframe and do not “nickel and dime you” to death. More
September 19, 2017
Exceptional service People are very helpful and they are trying to do everything they can. Thanks for a pleasant transaction/service. Muhammed helped me to get a good dea People are very helpful and they are trying to do everything they can. Thanks for a pleasant transaction/service. Muhammed helped me to get a good deal. More
Other Employees Tagged: Muhammed Patel
August 31, 2017
Great service Stop in to make service appointment. Took the car right in. Got me all set up with a loaner. Very helpful and friendly. Always a pleasure working wi Stop in to make service appointment. Took the car right in. Got me all set up with a loaner. Very helpful and friendly. Always a pleasure working with the service team More
August 28, 2017
Customer Service a Priority Have had my 2001 CL serviced by Arlington Acura - almost 17 years! With each service appointment, my service manager had taken the time to review need Have had my 2001 CL serviced by Arlington Acura - almost 17 years! With each service appointment, my service manager had taken the time to review needed service. This last appointment Aamer Ali and Stevie had gone a step beyond to insure my coupe drove out beautifully. They eased a stressful time. Even after all these years, Arlington Acura customer service has provided excellent service and continued to treat me and my vintage CL with care. Thank you! Christine J. More
Other Employees Tagged: Aamer Ali , Stevie
August 24, 2017
Acura Mark is super helpful. He lets me know exactly what needs to be done. Car done on time. Communication throughout the emote process. Car comes back c Mark is super helpful. He lets me know exactly what needs to be done. Car done on time. Communication throughout the emote process. Car comes back clean and working properly. More
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