Mark Neitzke | Page 40
Assistant Service Manager
Arlington Acura in Palatine
1275 E Dundee Rd
Palatine, IL 60074
426 Reviews
Write a Review426 Reviews of Mark Neitzke
August 15, 2018
Make my MDX running smoothly I had my mdx check engine light issue, and had the timing belt replaced some where else. It was running rough and dead before I towed to Arlington Acu I had my mdx check engine light issue, and had the timing belt replaced some where else. It was running rough and dead before I towed to Arlington Acura. After a week's inspection and diagnosis, they made it running smoothly at the reasonable charge. More
August 08, 2018
Oil and filter service The Service staff always tries to make the experience beyond expectations The other service advisor Are equally great and always interested in sat The Service staff always tries to make the experience beyond expectations The other service advisor Are equally great and always interested in satisfying us each visit. More
July 19, 2018
Service Maintenance Mark provided Great service. He was very friendly, professional and extremely helpful. Service was done faster than originally estimated. He made sur Mark provided Great service. He was very friendly, professional and extremely helpful. Service was done faster than originally estimated. He made sure the service would be done in time for me to get my son to his appt I greatly appreciate it since I did not have an appt and he fit me into the schedule. Also No hassle- straight forward as to what need d to be done with my car. Thank you. More
July 12, 2018
Customer service is excellent! Their customer service is always excellent no matter who’s checking me in. They’re always friendly and efficient. You could say they take the “pain” Their customer service is always excellent no matter who’s checking me in. They’re always friendly and efficient. You could say they take the “pain” out of having to have my car serviced whether it’s for a routine check up or not. More
Other Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz
June 26, 2018
Old car made new This dealer always takes my car needs seriously! They maintain my car so it is in top working order! I went on a long driving trip and the car drove l This dealer always takes my car needs seriously! They maintain my car so it is in top working order! I went on a long driving trip and the car drove like a dream! More
Other Employees Tagged: Aamer Ali , Omar Shabaz
June 19, 2018
Good services Mark (service manager) goes above and beyond. He has excellent customer service skills. He listens and cares. Mark has always treated me with respect Mark (service manager) goes above and beyond. He has excellent customer service skills. He listens and cares. Mark has always treated me with respect and makes sure I leave happy. More
Other Employees Tagged: Stuart Craig, Alber Youssef
March 18, 2018
These service guys are absolutely amazing. I’ve been to other acura dealers. This service dept is absolutely unbelievable!!!!!! Try it. You won’t be disappointed when visiting Arlington Acura I’ve been to other acura dealers. This service dept is absolutely unbelievable!!!!!! Try it. You won’t be disappointed when visiting Arlington Acura Simply the best More
March 01, 2018
Excellent Customer Service Arlington Acura always takes the time to understand my car issue, and then makes sure they take car of that issue. They always get me in whenever I h Arlington Acura always takes the time to understand my car issue, and then makes sure they take car of that issue. They always get me in whenever I have a problem. They are very accommodating. More
Other Employees Tagged: Christopher Clark , Jeremy Hardman, Omar Shabaz
February 27, 2018
Good service Mark was excellent. Went for oil change and he provided excellent service. He took his time to explain everything and recommended additional service. Mark was excellent. Went for oil change and he provided excellent service. He took his time to explain everything and recommended additional service. Thanks again. Always a pleasure to visit this facilitiy. Customer waiting area is very nice. More
February 09, 2018
Great experience! The service team is amazing! They always make the experience friendly and the reason I keep coming back! I have used them for the past 14 years! The service team is amazing! They always make the experience friendly and the reason I keep coming back! I have used them for the past 14 years! More
Other Employees Tagged: Jeremy Hardman, Omar Shabaz
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