Mark Phillips | Page 2

Mark was professional, courteous, and knowledgeable. I highly recommend the dealership. Friendly people and service I highly recommend the dealership. Friendly people and service More

by RODNEYSTOKES06 Verified Customer Verified Customer

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I highly recommend the high-quality service you receive at Gettle Genesis of Lakewood. It is constantly the best! at Gettle Genesis of Lakewood. It is constantly the best! More

by teewolfe Verified Customer Verified Customer

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Each time I bring my Genesis in for service I receive quick and courteous service. They go above and beyond to provide fantastic customer service. quick and courteous service. They go above and beyond to provide fantastic customer service. More

by info66 Verified Customer Verified Customer

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The dealership was deceitful from the purchase. They lied about the butler service to me. I took great pride and care in my Genesis G 70 and was disappointed when I reported an issue with my headli They lied about the butler service to me. I took great pride and care in my Genesis G 70 and was disappointed when I reported an issue with my headlights on both sides getting moisture in them. The service stated it was due to rocks striking the vehicle, it’s amazing that the only person that drove the vehicle was me and this never happened. They cracked in identical areas on the upper and lower side with absolutely zero damage to any paint. I had to go through my insurance almost $6000 I was so upset with this that I had my insurance company repair and paid another $5000 to get out of the lease. This was and will be the last vehicle I purchase through and Gettel dealership. I reported them to the corporate customer they didn’t care either More

by RONVARGAS544 Verified Customer Verified Customer

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I would never buy from this dealership. They are very unprofessional. If it weren't for Mark Phillips I wouldn't even go there. They are very unprofessional. If it weren't for Mark Phillips I wouldn't even go there. More

by livforsun66 Verified Customer Verified Customer

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Friendly efficient. Competent Always on time. Always have a loaner comparable to the dar I am driving Competent Always on time. Always have a loaner comparable to the dar I am driving More

by ROBERTBAIR Verified Customer Verified Customer

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Nice clean place. Everyone working there was friendly and helpful. They listened and took care of my problem Everyone working there was friendly and helpful. They listened and took care of my problem More

by Seagal55 Verified Customer Verified Customer

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Mark and Mike are a terrific team in service. Conscientious and courteous with a great communication process. Comfortable waiting area. Conscientious and courteous with a great communication process. Comfortable waiting area. More

by Dee Verified Customer Verified Customer

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Our service advisor was very pleasant and efficient. The customer waiting area was quiet and a pleasant place to wait for a vehicle. The service took as long as he predicted which was about an hour and The customer waiting area was quiet and a pleasant place to wait for a vehicle. The service took as long as he predicted which was about an hour and a half. We were grateful to have our vehicle washed professionally. More

by AMBERCRESMEN Verified Customer Verified Customer

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My service advisor Mark was able to get me in without an appointment to repair my tire that had a screw in it and have me back on the road within 2 hours because my husband was having surgery and I needed t appointment to repair my tire that had a screw in it and have me back on the road within 2 hours because my husband was having surgery and I needed to return to the hospital. More

by Mhurley328 Verified Customer Verified Customer

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