Mark Proffitt | Page 19

Incomplete service Were not diligent in completing services. Interior was not cleaned upon request and available coupon... exterior of car had dirty film. Ask for certa Were not diligent in completing services. Interior was not cleaned upon request and available coupon... exterior of car had dirty film. Ask for certain maitence items checked with no response.. tire sensor light still on, rear mirrors still unable to position properly, radio displays wrong station as to sound playing, drivers side plastic piece along floor interior of door keeps detaching causing tripping hazarrd exiting of vehicle. All concerns were made known but ignored by service department. Second visit these concerns were not addressed by Crain Service Department. More

by JOHNSON-BEAUBOUEF•CHRISTINE•1966 Verified Customer Verified Customer

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Always good ..... always prompt Crain Service has always done an excellent job for me . I’ve owned a Hyundai since 2013 and have never used any service other than Crain. Crain Service has always done an excellent job for me . I’ve owned a Hyundai since 2013 and have never used any service other than Crain. More

by chuckstuck Verified Customer Verified Customer

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Fast and courteous I took my Hyundai in to get a routine oil change with possible tire rotation and it took about 45 minutes. I recommend this dealership to all of my I took my Hyundai in to get a routine oil change with possible tire rotation and it took about 45 minutes. I recommend this dealership to all of my friends. More

by DEBRADRYMON Verified Customer Verified Customer

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I did this below Very helpful staff and always help me decide on the best option to take when working on my older Santa Fe. They are friendly and have good donuts and Very helpful staff and always help me decide on the best option to take when working on my older Santa Fe. They are friendly and have good donuts and coffee while you wait! More

by CHERI.MOORE003 Verified Customer Verified Customer

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Service Feel like had to fight for a repair for an issue that was made while in the shop. It was repaired and all is good...just the arguing for it was unnece Feel like had to fight for a repair for an issue that was made while in the shop. It was repaired and all is good...just the arguing for it was unnecessary More

by SHAFFER493 Verified Customer Verified Customer

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Service The service department was great. Braxton and Rocky took great care of me and kept me updated on what was going on with my vehicle. Chris Bunch is awe The service department was great. Braxton and Rocky took great care of me and kept me updated on what was going on with my vehicle. Chris Bunch is awesome too. More

by Cb123 Verified Customer Verified Customer

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Great customer service We always have a positive experience when we visit Crain Hyundai! Professional, courteous, friendly & efficient customer service! No problems encounte We always have a positive experience when we visit Crain Hyundai! Professional, courteous, friendly & efficient customer service! No problems encountered this time either! Thank you Crain Hyundai! More

by Linda Verified Customer Verified Customer

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Very good service They have a great staff, always friendly and do a great job! I would recommend them for your service. Always a follow up call to make sure you had a g They have a great staff, always friendly and do a great job! I would recommend them for your service. Always a follow up call to make sure you had a great service. More

by Phil11 Verified Customer Verified Customer

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Friendly people and great customer services Great people ,very clean shop and waiting room and fast service . I enjoy the free wify and of course the very good ice tea and coffee Great people ,very clean shop and waiting room and fast service . I enjoy the free wify and of course the very good ice tea and coffee More

by INDYJ47 Verified Customer Verified Customer

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Awesome Thanks for getting our car in and out so quickley. I really appreciate you getting us schedule in before our trip on such short notice. Thanks for getting our car in and out so quickley. I really appreciate you getting us schedule in before our trip on such short notice. More

by bryanphipps1 Verified Customer Verified Customer

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