Rick McGaugh

At Crain Hyundai, they are courteous and professional and they do good work in a timely manner. they do good work in a timely manner. More

by HAWMEL Verified Customer Verified Customer

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Everyone was very detailed explaining what needed to be fixed, I never felt pressured to get certain services. The staff was very professional and courteous. I absolutely love Crain and the service team. fixed, I never felt pressured to get certain services. The staff was very professional and courteous. I absolutely love Crain and the service team. More

by DJBERTA Verified Customer Verified Customer

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Wished would have filled washer fluid and vacuumed truck out. Other than that ok i guess out. Other than that ok i guess More

by Toddh59 Verified Customer Verified Customer

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I have been with Crain Hyundai for over. 24 years. I would recommend them to anyone. I have enjoyed my cars. And have always been happy with my service experiences. 24 years. I would recommend them to anyone. I have enjoyed my cars. And have always been happy with my service experiences. More

by williamsklinda1950 Verified Customer Verified Customer

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The workers were laughing and not really attentive to the customers. I was just in to get my oil changed and my tires rotated and it took 2 hours. Even though I had an appointment. It should not have taken t customers. I was just in to get my oil changed and my tires rotated and it took 2 hours. Even though I had an appointment. It should not have taken that long. More

by katievandover Verified Customer Verified Customer

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My wait was a little long but overall satisfaction was a 10/10 for my service. I was able to make a service Apt thru my car system via 1 phone call and show up on time day off and get serviced. Appreciate t 10/10 for my service. I was able to make a service Apt thru my car system via 1 phone call and show up on time day off and get serviced. Appreciate the Hyundai staff! More

by Mattie Stafford Verified Customer Verified Customer

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Excellent service and great attention to detail. Friendly, personable staff. An all around enjoyable experience. Friendly, personable staff. An all around enjoyable experience. More

by barbarajket11 Verified Customer Verified Customer

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Terrible. No communication in the 2 months my car was there. I had to call to get updates on my car. Each time I called I was told something different and they No communication in the 2 months my car was there. I had to call to get updates on my car. Each time I called I was told something different and they were extremely rude. Amanda in particular. She sounded annoyed each time I called. This dealership is the worst customer service I have seen in years. Very disappointing. Mike in sales was the only reason I got my car back after 2 months. I somehow got him on the phone and he was amazing and helpful and couldn’t believe everything I had told him about what was going on with my car and the experience I was having. After speaking to him the service Dept had my car done in 24 hours. Even the general manager of the dealership couldn’t help me but Mike sure did. More

by Brittany Verified Customer Verified Customer

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Very helpful, friendly. They were very informative and quick with the entire process. Highly recommend!! They were very informative and quick with the entire process. Highly recommend!! More

by Bmaddux0809 Verified Customer Verified Customer

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Good at helping find the costumer something that fits them, not what they want them to drive off with. them, not what they want them to drive off with. More

by GC Verified Customer Verified Customer

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