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Mark Pua

Overview Reviews (140) Inventory (452)

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Mark Pua

Mark Pua | Page 7

Service Advisor

Rudy Luther Toyota

8805 Wayzata Boulevard
Golden Valley, MN 55426

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140 Reviews

Overview Reviews (140) Inventory (452)

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140 Reviews

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140 Reviews of Mark Pua

February 12, 2022

Dealership Rating

Employee Rating

Quick service and car washed too. Much appreciated good level of service for my vehicle. level of service for my vehicle. More

by Rachel

Quality Of Work

Recommend Dealer

Yes

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Feb 16, 2022 -

Rudy Luther Toyota responded

Thanks Rachel - we appreciate YOU! :)

February 07, 2022

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Employee Rating

It was fast and courteous but I just wished I woulda got a car wash. a car wash. More

by jdogg

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 07, 2022 -

Rudy Luther Toyota responded

Thank you for your review. We apologize that our car wash was not open due to the extreme cold weather, but will be happy to wash your vehicle next time you are in, when it is warmer. :) Thanks for coming to see us!

February 07, 2022

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Employee Rating

Mark Pua in service made sure my experience was amazing! I would recommend Rudy Luther Toyota to anyone. I would recommend Rudy Luther Toyota to anyone. More

by meaganp

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 07, 2022 -

Rudy Luther Toyota responded

Thank you, Meagan! Hearing this truly warms our hearts and we appreciate your recommendation. :) We hope you have a great week!

February 06, 2022

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Employee Rating

Excellent service! Explained the service need and what was preformed after it was done. Took less then an hour. Keep it up. Thanks all. was preformed after it was done. Took less then an hour. Keep it up. Thanks all. More

by Tjleeper

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mario Luna , Duane Beyer, Tyler Falconer

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Feb 07, 2022 -

Rudy Luther Toyota responded

Thank you so much for doing business with us! We truly appreciate you.

February 06, 2022

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Employee Rating

efficient, quick, comfortable and I like the car and know that they back up a good product that they back up a good product More

by jcarlson2

Recommend Dealer

Yes

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Feb 07, 2022 -

Rudy Luther Toyota responded

We're so happy to learn that you're pleased with your experience at our dealership! Reach out to us if there's anything else you need. :)

February 03, 2022

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Employee Rating

First of all, don't tell me an extended warranty isn't worth the money. I have used RLT for all my 4Runner's servicing, and I have never been disappointed. If they can't address the issue on a regular s worth the money. I have used RLT for all my 4Runner's servicing, and I have never been disappointed. If they can't address the issue on a regular service appointment, they will work with you in person to setup a specific issue appointment. They addressed my warranty issue without any attempts to dodge the issue, and it cost me zero dollars ($0.00). I can now make my planned winter travel trip with confidence. More

by Steve

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Delander, Jeremy Hassler

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Feb 07, 2022 -

Rudy Luther Toyota responded

Hi Steve -- thank you for your feedback! We are very proud of our service team and are so happy to hear you had a great experience and were able to take advantage of Toyota's fantastic warranty program. We hope to see you again next time.

January 16, 2022

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Employee Rating

Everyone at the dealership has always been really helpful each time I’ve been there. each time I’ve been there. More

by Carl4283

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 21, 2022 -

Rudy Luther Toyota responded

Hi Carl, thanks for your review. It is our pleasure to take great care of you and your vehicle. Take care!

January 10, 2022

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Employee Rating

Polite and welcoming. Comfortable waiting lounge. I was extremely pleased with the service we received. Coffee, bottled water, and snacks were greatly appreciated. extremely pleased with the service we received. Coffee, bottled water, and snacks were greatly appreciated. More

by Bvandenberg99

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 11, 2022 -

Rudy Luther Toyota responded

We're so glad you enjoyed the waiting areas and amenities. Thank you for sharing, and thank you for your business! We look forward to seeing you again!

January 03, 2022

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Employee Rating

The service was fast and Mark the service tech was good. I was satisfied overall I was satisfied overall More

by Jwjohnson.sr.designer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 04, 2022 -

Rudy Luther Toyota responded

Thank you so much for coming to see us and trusting us with your vehicle. We are very happy to hear that you were satisfied with your last visit, and hope to see you again for your next service.

December 15, 2021

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Employee Rating

Service at this location has always been excellent. Very professional and helpful that is why I continue to have my car serviced at this location. professional and helpful that is why I continue to have my car serviced at this location. More

by Broxanne7041

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Misha Supica

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Dec 17, 2021 -

Rudy Luther Toyota responded

Thank you so much! We'll see you again next time. :)

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