Mark Salvino | Page 28

Excellent Place for a Great Hyundai Awesome sales support by Oscar. Explained everything clearly and efficiently. Highly recommend Oscar and Hyundai of Cool Springs. Well done!! Looking Awesome sales support by Oscar. Explained everything clearly and efficiently. Highly recommend Oscar and Hyundai of Cool Springs. Well done!! Looking forward to driving our wonderful 2020 Sante Fe. More

Report | Print

Wonderful experience From our salesman to manager to finance expert. Everyone at Hyundai Cool Springs was a pleasure to do business with. Thank you for the lovely experien From our salesman to manager to finance expert. Everyone at Hyundai Cool Springs was a pleasure to do business with. Thank you for the lovely experience! More

Report | Print

Seamless experience! Jacob helped us with picking out an SUV in our price range. He was very attentive and worked with us on pricing and had everything prepared for when w Jacob helped us with picking out an SUV in our price range. He was very attentive and worked with us on pricing and had everything prepared for when we came back in to purchase our Honda CR-V. He was very responsive with any questions we had about the vehicle! Mark was incredibly friendly and helpful throughout the financing process! He answered our questions (and there were a lot) with ease and made things very simple and smooth. He definitely made the process a lot less stressful! If you are going to purchase a car through a dealership, I would highly recommend Hyundai of Cool Springs! We will definitely be back in the future for our cars. More

Report | Print

Did We Really Just Get A Bad A** Genesis?! Having spent months researching on our next new car, we went to the dealership simply wanting to see what we’ve been eye-balling, in person. We were n Having spent months researching on our next new car, we went to the dealership simply wanting to see what we’ve been eye-balling, in person. We were never pressured, never hasseled, didn’t try to persuade our decision, Tim Pickett listened, was so easy to make conversation with, even put up with our ridiculous humor. There was a sense of laid back and ease, what normally would’ve been a little stressful wasn’t at all. Everyone else from Tom Woods, Mark Salvino & Jason Buckner were so amazing (Thank you for the business cards, ha!). Oh, and we left with a freakin awesome car! More

Report | Print

Great Customer Service.. Oscar was very professional and helpful. He made my car buying experience very easy. Mark was very detail and efficient with the financial part of m Oscar was very professional and helpful. He made my car buying experience very easy. Mark was very detail and efficient with the financial part of my experience. More

Report | Print

Phenomenal Customer Service and Best Car I've ever purchased Oscar, Josh, Jason and Mark helped with my car purchase on 8/3, and they were fantastic!! They were very courteous and a pleasure to work with! The en Oscar, Josh, Jason and Mark helped with my car purchase on 8/3, and they were fantastic!! They were very courteous and a pleasure to work with! The entire team at the Cool Springs location are amazing, they really took care of me and I look forward to purchasing Hyundai vehicles with them from now on! I plan on recommending the Cool Springs location to all my friends and family for their future car purchases... as they should definitely own a Hyundai! Thanks again for making my car purchase a pleasant experience! More

Report | Print

Genuine and professional Cam worked with us to help us find the right vehicle to meet our needs without overselling anything. He is genuine, not pushy, and I would highly rec Cam worked with us to help us find the right vehicle to meet our needs without overselling anything. He is genuine, not pushy, and I would highly recommend you visit him if you are looking for an easy, pressure free and informative experience. Tom supported Cam and was great to work with as well. Mark did the paperwork with us. He was the perfect balance of “quick and thorough”. More

Report | Print

Process made easy I was out in about 2 hours. Great experience. Friendly staff. Great car selection. Besides the fact that check engine light came on while driving home I was out in about 2 hours. Great experience. Friendly staff. Great car selection. Besides the fact that check engine light came on while driving home I had no issues. Services department checked the vehicle the next day and found no concerns. More

Report | Print

Great experience Had a wonderful experience buying a 2019 Hyundai Sonata Sport from Jacob. He was professional, courteous, patient and kind. No pressure and answered a Had a wonderful experience buying a 2019 Hyundai Sonata Sport from Jacob. He was professional, courteous, patient and kind. No pressure and answered all my questions. He even came in on his day off to help me when I returned to make my decision. For women shopping for cars in particular- I have experienced many sales people in the past who did not take me seriously as a female car shopper- Jacob treated me with total respect and made the process easy. I appreciated his attitude and help from the beginning til the decision and purchase. Best car buying process ever. Mark in Finance was also great in keeping everything simple and easy. Recommend this dealership. Highly recommend Jacob B. as salesperson. Enjoying my new ride! More

Report | Print

Watch out - General Manager will not honor your depo I purchased a used car from this dealer through the internet as I was out of state. I left a $4000 deposit with the agreement that I will pick up the I purchased a used car from this dealer through the internet as I was out of state. I left a $4000 deposit with the agreement that I will pick up the car after the fourth of July. (7 days after I paid the deposit). I received a call from the salesman 2 days later telling me that there was a problem. The General Manager would not honor the deposit and was going to sell to another buyer for more money. I spoke with the general manager the next day and he told me “he had bad news, the car will be sold to someone else”. I had sent an email to the salesman summarizing our verbal agreement with his confirmation and brought that up to the General Manager and he backed down. I other words, verbal agreements means nothing to these people. He also ranted on and on about southern gentleman’s agreement. Give me a break! This business needs some management changes big time! Salesman was honest and sincere, I have no issues with him. I would avoid purchasing a car from these people especially through the internet. If you do: Get the total out the door price in writing and also the delivery date, deposit and any other item agreed on. Also, they have a $700 document fee plus other fees and hold the title for 10 days after delivery. More

Report | Print