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John Eagle Honda of Dallas

Dallas, TX

4.8
3,222 Reviews

5311 Lemmon Ave

Dallas, TX

75209

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3,222 Reviews of John Eagle Honda of Dallas

October 31, 2025

Bought a car here recently. Process was straightforward, low pressure, and hassle free. Would definitely recommend to friends and family. More

by joeldmarsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Jefferson III, Preston Seaton, Luis Flores
October 30, 2025

John Eagle Honda helped me do my Maintenance check up in a very speedy timely matter. I’m super appreciative of how quickly they received me and how welcoming their staff was. They offered me hot coffee, wa More

by Arldash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Shipman, Patricia Jointer, Preston Seaton, Luis Flores, Michael Ackels, Raphael Gutierrez III, Jason Martin
Oct 31, 2025 -

John Eagle Honda of Dallas responded

We’re happy to hear you felt so comfortable during your visit to John Eagle Honda of Dallas! Thank you for sharing your feedback with us! See you next time!

October 28, 2025

I called a couple days before coming to visit and spoke with a lovely Patricia on the phone. When I went to actually visit, her customer service was more than I could’ve asked for. Having already dealt wit More

by Isabella H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia Jointer, Luis Flores
Oct 29, 2025 -

John Eagle Honda of Dallas responded

Isabella, we're delighted to hear Patricia provided exceptional service at John Eagle Honda of Dallas. We appreciate your business and hope to work with you again in the future. Have a great day.

October 23, 2025

So they are very slow and not very nice overall. Also didn’t tell me till I arrived at the dealership about a diagnostic fee. Which is ridiculous when I bought a car from you and have a warranty. Af More

by Weinersami4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patricia Jointer
Oct 24, 2025 -

John Eagle Honda of Dallas responded

Hello, We're committed to providing timely and friendly service, and I'd like to apologize for any inconvenience you experienced. It's concerning to hear that our communication regarding the diagnostic fee was not clear. We value your business and want to ensure we meet your expectations moving forward. If you would be willing to discuss this further, please give me a call so we can address your concerns properly. Best, Marcus Yates myates@eaglehonda.com Service Manager

October 20, 2025

The manager at this location is exactly why car salespeople often get a bad reputation. I was waiting for a call to confirm the amount I needed to pay as a deposit, but before I ever heard back, th More

by joannatejeda
Recommend Dealer
No
Employees Worked With
Vartan Mikhitarov
Oct 21, 2025 -

John Eagle Honda of Dallas responded

Hello Joanna, We’re sorry to hear about your experience. Unfortunately, vehicles can move very quickly in today’s market, and sometimes they sell before a deal is finalized. We understand how disappointing that can be and apologize for the frustration it caused. While this situation was an unfortunate side effect of the fast-paced nature of car sales, we do appreciate your feedback and will use it to improve communication in the future. If you'd like to speak further, I'd be happy to address your concerns and see what we can do to make it up to you. Best, Vartan Mikhitarov vartanmikhitarov@lithia.com New Vehicle Sales Manager

October 17, 2025

Ja'Quory was so helpful in the lease of my new HRV! Very happy with the whole process. More

by 13brookemiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ja'Quory
Oct 17, 2025 -

John Eagle Honda of Dallas responded

We wouldn't be here without our valued customers! We’re excited to see you had a 5-star visit at John Eagle Honda of Dallas and we're happy to have provided a satisfactory car buying experience!

October 13, 2025

I had a great experience at John Eagle Honda in Dallas. Jeremy L. was so helpful and informed. It made the experience that much better. I felt very comfortable. More

by Irismarin100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Lewis
Oct 14, 2025 -

John Eagle Honda of Dallas responded

We are so grateful for your business and your review! Thank you for choosing John Eagle Honda of Dallas and for sharing your experience with Jeremy.

October 13, 2025

Mo was excellent patient and understanding. He was very helpful and knowledgeable. I appreciate his level of service he provided More

by Heasmith1965
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Shipman, Patricia Jointer, Preston Seaton, Luis Flores, Michael Ackels, Raphael Gutierrez III, Jason Martin
Oct 14, 2025 -

John Eagle Honda of Dallas responded

We're thrilled to hear Mo provided excellent, patient, and knowledgeable service. Thank you for choosing John Eagle Honda of Dallas, and be sure to reach out to us again for any of your automotive needs!

October 11, 2025

Came in for service and State Inspection. Was taken care of in a timely manner and the Service Rep was very professional and helpful. The waiting area was clean and very comfortable. Will More

by lsimpson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Yates, Joel Vargas
Oct 13, 2025 -

John Eagle Honda of Dallas responded

We're glad to hear everything went smoothly! We look forward to helping you again in the future. See you next time at John Eagle Honda of Dallas! Safe travels!

October 08, 2025

My wife and I were buying a car for the first time ever and we an excellent experience throughout the buying process. From Day 1, Eric took care of ourselves, and patiently did a few road tests to help us More

by Rodrigo
Recommend Dealer
Yes
Employees Worked With
Eric, Eddie Kearns
Oct 08, 2025 -

John Eagle Honda of Dallas responded

Thank you so much for sharing your experience! We’re thrilled to hear that Eric, Eddie, and Chuck made your first car-buying experience smooth, informative, and enjoyable. It’s wonderful to know they took the time to ensure you found the perfect fit. We truly appreciate your recommendation and are grateful you chose John Eagle Honda of Dallas!

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