Mark Sonn | Page 23

Howard Moon and Mark Sonn were awesome, very patient and knowledgable. They listened to what I wanted, told me what was available, what my options were and let me test drive multiple cars. Kudos for not add knowledgable. They listened to what I wanted, told me what was available, what my options were and let me test drive multiple cars. Kudos for not adding a COVID/supply chain premium. They were ethical and they cared. Best dealership I have worked with. Would definitely go back to BMW Catonsville. More

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I recommend the dealership with a little caution. First I give them credit for NOT charging over MSRP during the chip / automobile shortage. Second, Ron, our salesman, was very friendly, but lacke First I give them credit for NOT charging over MSRP during the chip / automobile shortage. Second, Ron, our salesman, was very friendly, but lacked knowledge of my x5 45e. There were several items he explained to us about our SUV when we picked it up that were not correct when I actually read the owners manual. We were also told it had specific items like rear / cargo heating and cooling (we have a large dog) that it does not have. IT HAS VENTS THAT LOOK LIKE HVAC, but are not in reality. We wanted a factory installed trailer hitch, but a month after we ordered it, we were told we couldn't get one. No reason given. Take it or leave it. We were also told loaners are available for when you need to have your car serviced. Technically yes. They have a select FEW that are on a first come, first get, availability and 99% of the time you won't get one. Tell me the truth. If you don't know..... its ok..... tell me that and find out the answer if you can. I'm an adult, I can take it. Let me make a proper, informed, correct decision. More

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BMW Catonsville, Howard Moon, and Mark ,our finance guru, we’re all awesome. This dealership is by far the best I’ve done business with in my history of purchasing cars. Thanks again Howard and BMW Catonsvil we’re all awesome. This dealership is by far the best I’ve done business with in my history of purchasing cars. Thanks again Howard and BMW Catonsville. More

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Harold Blackwell was a Wonderful Salesman ,, I hope he is still here in 4 years when I come back still here in 4 years when I come back More

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Harold was amazing! This was my second experience buying a car from him at this dealership. He is a true gentleman. Mark in finance was so helpful and provided so much i This was my second experience buying a car from him at this dealership. He is a true gentleman. Mark in finance was so helpful and provided so much information. It’s not often you meet someone this nice and helpful in the finance dept. Jerry helped identify the vehicle I bought. I love it but didn’t think I would. More

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Howard was extremely helpful since I got in touch with him regarding the M4. He helped me step by step and kept in touch throughout the process. Not just Howard himself but the team at Catonsville BMW wer him regarding the M4. He helped me step by step and kept in touch throughout the process. Not just Howard himself but the team at Catonsville BMW were impeccable when it came to providing outstanding customer service. I took the trip to Catonsville BMW from NY and I was out of the dealership within two hours with my M4. Thank you Howard and Mark. Anyone looking to make their purchase at Catonsville make sure to ask for Howard. He will deliver the service you’re looking forward to! More

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Amazing team and staff! Mark is the man with the plan! The minute you walk in you will be welcomed and taken care. Thank you team BMW of Cattonsville. Mark is the man with the plan! The minute you walk in you will be welcomed and taken care. Thank you team BMW of Cattonsville. More

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Howard was amazing to work with! Appreciate all of his efforts along with Mark in finance! Appreciate all of his efforts along with Mark in finance! More

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I had a wonderful experience with both Howard Moon and Mark Sonn. Their PROFESSIONALISM was excellent. Great job and wonderful experience my husband and I had with you gentlemen. I will definitely refer m Mark Sonn. Their PROFESSIONALISM was excellent. Great job and wonderful experience my husband and I had with you gentlemen. I will definitely refer my family and friends to you guys. They both makes buying a car so easy and smooth. Keep doing what you both do and make this universe a better place with such a great attitude and integrity. More

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This is my second BMW from Catonsville BMW and Howard is a great professional man. Thank you a great professional man. Thank you More

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