Mark Stepp | Page 17

My wife and I have always brought our Explorer here since our purchase back in 2015. Always friendly, upfront, and quick service. What more could you ask for from a service department? Great job to the whole our purchase back in 2015. Always friendly, upfront, and quick service. What more could you ask for from a service department? Great job to the whole team. More

by JPATRICK.REEDER Verified Customer Verified Customer

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Great service and service people were very careful about keeping the car clean. The service mangers behind counter keep me informed. Thanks job well done. keeping the car clean. The service mangers behind counter keep me informed. Thanks job well done. More

by ROBERTHANSON188 Verified Customer Verified Customer

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I was really pleased with my service visit. Mark was great, easy to talk to, and sent me a text a few days later as he said he would to ensure the issue was resolved. Thankfully it was and now I love my great, easy to talk to, and sent me a text a few days later as he said he would to ensure the issue was resolved. Thankfully it was and now I love my truck even more. More

by HOLBROOK3D Verified Customer Verified Customer

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Mark had a loaner ready for me when I arrived. I spent a total of 15 minutes from when I arrived until I headed out with my loaner. The service was completed timely and Mark followed up to make sure we wer total of 15 minutes from when I arrived until I headed out with my loaner. The service was completed timely and Mark followed up to make sure we were happy with the outcome. More

by KWESTBAY Verified Customer Verified Customer

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I always receive excellent service when I bring my vehicle in. Mark Stepp is great, he let's me know what needs to be done and gets it done for me as promised. vehicle in. Mark Stepp is great, he let's me know what needs to be done and gets it done for me as promised. More

by BRIAN Verified Customer Verified Customer

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Fast friendly service. Small fuse issue, repeated issue, but service staff is so friendly that each trip is pleasant and not inconvenient. thank you kindly. but service staff is so friendly that each trip is pleasant and not inconvenient. thank you kindly. More

by JACKIE_SCALES Verified Customer Verified Customer

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I cannot stand this quick service garbage. It was so much easier when you could make appointments. Now I need a ride unless I wanna spend hours waiting. They never apply coupons for unknowing customers who f easier when you could make appointments. Now I need a ride unless I wanna spend hours waiting. They never apply coupons for unknowing customers who forget to mention it. You get harassed when you bring your car in to trade it in by emails and phone calls even when you say you’re not interested in trading it in. I wasn’t going to leave a review but after numerous emails asking for reviews and not getting the hint...here you go. More

by Chris Verified Customer Verified Customer

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They are going to do the best job because that is the quality of the people Mac in service michael in main service 5 stars quality of the people Mac in service michael in main service 5 stars More

by P.FULLBRIGHT Verified Customer Verified Customer

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am very please with Mac Haik as i buy from them this is the second truck and they do my service also will lead my friends to them also the second truck and they do my service also will lead my friends to them also More

by JESSE_REICH39 Verified Customer Verified Customer

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Friendly and polite employees that provide excellent service. They followed all guidelines concerning Covid-19. Vehicle was repaired in a timely manner, Best service center in town. service. They followed all guidelines concerning Covid-19. Vehicle was repaired in a timely manner, Best service center in town. More

by JOSBORN1 Verified Customer Verified Customer

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